PLS-SEM's most wanted guidance

JM Becker, JH Cheah, R Gholamzade… - International Journal of …, 2023 - emerald.com
Purpose Partial least squares structural equation modeling (PLS-SEM) has attracted much
attention from both methodological and applied researchers in various disciplines–also in …

Understanding anthropomorphism in service provision: a meta-analysis of physical robots, chatbots, and other AI

M Blut, C Wang, NV Wünderlich, C Brock - Journal of the Academy of …, 2021 - Springer
An increasing number of firms introduce service robots, such as physical robots and virtual
chatbots, to provide services to customers. While some firms use robots that resemble …

What motivates users' viewing and purchasing behavior motivations in live streaming: a stream-streamer-viewer perspective

S Zheng, J Chen, J Liao, HL Hu - Journal of Retailing and Consumer …, 2023 - Elsevier
Live streaming has offered new opportunities for retailers to increase their sales, hence its
reception of continuous scholarly attention. However, understanding the antecedents of …

The ethical implications of using generative chatbots in higher education

RT Williams - Frontiers in Education, 2024 - frontiersin.org
Incorporating artificial intelligence (AI) into education, specifically through generative
chatbots, can transform teaching and learning for education professionals in both …

[HTML][HTML] Exploring the determinants of artificial intelligence (Ai) literacy: Digital divide, computational thinking, cognitive absorption

I Celik - Telematics and Informatics, 2023 - Elsevier
To effectively utilize artificial intelligence (AI)-based technologies such as ChatGPT and
realize their novel ethical issues, individuals must have a variety of knowledge and skills …

Modeling the consumers' flow experience in e-commerce: The integration of ecm and tam with the antecedents of flow experience

A Ruangkanjanases, A Khan, O Sivarak… - Sage …, 2024 - journals.sagepub.com
To achieve sustainable development of e-commerce and promote customers' online
shop** conduct, companies develop online shop** platforms to enhance customers' …

To be or not to be… human? Theorizing the role of human-like competencies in conversational artificial intelligence agents

S Chandra, A Shirish, SC Srivastava - Journal of Management …, 2022 - Taylor & Francis
Driven by the need to provide continuous, timely, and efficient customer service, firms are
constantly experimenting with emerging technological solutions. In recent times firms have …

[HTML][HTML] Game on! A state-of-the-art overview of doing business with gamification

W Sharma, WM Lim, S Kumar, A Verma… - … Forecasting and Social …, 2024 - Elsevier
Gamification is the act of applying game-design elements to transform activities, products,
services, and systems in a way that provides the kind of experiences similar to those offered …

Social media marketing gains importance after Covid-19

AN Mason, J Narcum, K Mason - Cogent Business & Management, 2021 - Taylor & Francis
This exploratory research examines how the COVID-19 pandemic led to increases in
consumers' social media marketing behaviors in the United States (US). Previous research …

[HTML][HTML] UTAUT in metaverse: An “Ifland” case

UK Lee, H Kim - Journal of Theoretical and Applied Electronic …, 2022 - mdpi.com
Since 2021, big tech companies have been interested in metaverse platforms and services.
Metaverse is the permanent, immersive mixed-reality world where people and people and …