A Review on Machine Learning Methods for Customer Churn Prediction and Recommendations for Business Practitioners

A Manzoor, MA Qureshi, E Kidney, L Longo - IEEE Access, 2024 - ieeexplore.ieee.org
Due to market deregulation and globalisation, competitive environments in various sectors
continuously evolve, leading to increased customer churn. Effectively anticipating and …

ChurnNet: Deep Learning Enhanced Customer Churn Prediction in Telecommunication Industry

S Saha, C Saha, MM Haque, MGR Alam… - IEEE Access, 2024 - ieeexplore.ieee.org
In the Telecommunication Industry (TCI) customer churn is a significant issue because the
revenue of the service provider is highly dependent on the retention of existing customers. In …

An Information-Theoretic Approach to Analyze NLP Classification Tasks

L Wang, M Gales, V Raina - arxiv preprint arxiv:2402.00978, 2024 - arxiv.org
Understanding the importance of the inputs on the output is useful across many tasks. This
work provides an information-theoretic framework to analyse the influence of inputs for text …

Harnessing Spectral Libraries From AVIRIS‐NG Data for Precise PFT Classification: A Deep Learning Approach

A Mohanta, G Sandhya Kiran, RKM Malhi… - Plant, Cell & …, 2025 - Wiley Online Library
The generation of spectral libraries using hyperspectral data allows for the capture of
detailed spectral signatures, uncovering subtle variations in plant physiology, biochemistry …

Prediction and explanation of debris flow velocity based on multi-strategy fusion Stacking ensemble learning model

T Wang, K Zhang, Z Liu, T Ma, R Luo, H Chen… - Journal of …, 2024 - Elsevier
The debris flow velocity fundamentally determines its intensity, thereby rendering its
prediction a crucial aspect of disaster prevention and control strategies. However, accurate …

Bridging Technology and Psychology: AI-Driven Analysis of Student's Class Lecture Activity for Improved Learning Outcomes

M Raihan, A Debnath, P Adhikary, M Masud… - IEEE …, 2024 - ieeexplore.ieee.org
Students' emotional state and attention significantly impact how they handle stress and
interact with their studies. These factors are crucial in defining their learning objectives and …

[HTML][HTML] Recycled Aggregate Concrete Incorporating GGBS and Polypropylene Fibers Using RSM and Machine Learning Techniques

A Jaglan, RR Singh - Buildings, 2024 - mdpi.com
In this study, Response Surface Methodology (RSM) and machine learning models were
used to predict the mechanical properties of recycled aggregate concrete (RAC) containing …

An Improved Ant Colony Optimization to Uncover Customer Characteristics for Churn Prediction

I Al-Shourbaji, A Jabbari, S Rizwan… - … of Mathematical and …, 2025 - journals.ekb.eg
Feature selection (FS) is integral to machine learning applications for selecting a subset of
salient features to improve performance and reduce computational time (CT). An enhanced …

Predicting customer churn using machine learning: A case study in the software industry

JR Dias, N Antonio - Journal of Marketing Analytics, 2023 - Springer
Customer churn can be defined as the phenomenon of customers who discontinue their
relationship with a company. This problem is transversal to many industries, including the …

Customer Churn Prediction in E-Commerce base Using Machine Learning and LIME Algorithm

EN da Silva, FB Magalhaes… - 2024 IEEE …, 2024 - ieeexplore.ieee.org
Anticipating customer churn trends is extremely important in the current competitive
scenario. This allows the company to take preventive measures before churn occurs, as …