Computational politeness in natural language processing: A survey
Computational approach to politeness is the task of automatically predicting and/or
generating politeness in text. This is a pivotal task for conversational analysis, given the …
generating politeness in text. This is a pivotal task for conversational analysis, given the …
Potato: The portable text annotation tool
J Pei, A Ananthasubramaniam, X Wang, N Zhou… - ar** users assess and deescalate tension in their online discussions
JP Chang, C Schluger… - Proceedings of the ACM …, 2022 - dl.acm.org
Incivility remains a major challenge for online discussion platforms, to such an extent that
even conversations between well-intentioned users can often derail into uncivil behavior …
even conversations between well-intentioned users can often derail into uncivil behavior …
The impact of governance bots on sense of virtual community: Development and validation of the gov-bots scale
Bots are increasingly being used for governance-related purposes in online communities,
yet no instrumentation exists for measuring how users assess their beneficial or detrimental …
yet no instrumentation exists for measuring how users assess their beneficial or detrimental …
What makes online communities 'better'? Measuring values, consensus, and conflict across thousands of subreddits
Making online social communities 'better'is a challenging undertaking, as online
communities are extraordinarily varied in their size, topical focus, and governance. As such …
communities are extraordinarily varied in their size, topical focus, and governance. As such …
ConvEx: A Visual Conversation Exploration System for Discord Moderators
Moderators are at the core of maintaining healthy online communities. For these moderators,
who are often volunteers from the community, filtering through content and responding to …
who are often volunteers from the community, filtering through content and responding to …
Community Archetypes: An Empirical Framework for Guiding Research Methodologies to Reflect User Experiences of Sense of Virtual Community on Reddit
Humans need a sense of community (SOC), and social media platforms afford opportunities
to address this need by providing users with a sense of virtual community (SOVC). This …
to address this need by providing users with a sense of virtual community (SOVC). This …
Making online communities 'better': a taxonomy of community values on reddit
Many researchers studying online communities seek to make them better. However, beyond
a small set of widely-held values, such as combating misinformation and abuse, determining …
a small set of widely-held values, such as combating misinformation and abuse, determining …