[HTML][HTML] Research trends on Big Data in Marketing: A text mining and topic modeling based literature analysis

A Amado, P Cortez, P Rita, S Moro - European Research on Management …, 2018 - Elsevier
Given the research interest on Big Data in Marketing, we present a research literature
analysis based on a text mining semi-automated approach with the goal of identifying the …

[PDF][PDF] Predictive analytics and machine learning in direct marketing for anticipating bank term deposit subscriptions

AM Zaki, N Khodadadi, WH Lim… - American Journal of …, 2024 - researchgate.net
Direct marketing strategies in the banking sector have undergone evolution with the
integration of predictive analytics and machine learning techniques. The focus of this study …

Predicting social media performance metrics and evaluation of the impact on brand building: A data mining approach

S Moro, P Rita, B Vala - Journal of Business Research, 2016 - Elsevier
This study presents a research approach using data mining for predicting the performance
metrics of posts published in brands' Facebook pages. Twelve posts' performance metrics …

Big data analytics for supply chain relationship in banking

JL Hung, W He, J Shen - Industrial Marketing Management, 2020 - Elsevier
This paper reports how a commercial bank in Asia uses big data analytic as a tool to explore
the internal B2B data to improve supply chain finance and the efficiency of marketing tactics …

FinTech and Artificial Intelligence in Relationship Banking and Computer Technology

V Jain, M Rastogi, JVN Ramesh, A Chauhan… - AI, IoT, and Blockchain …, 2023 - igi-global.com
Banks cannot afford to be complacent in their operations. Due to the dramatic changes
brought about by improvements in computer technology (IT) as well as competitive intensity …

Predicting online customer purchase: The integration of customer characteristics and browsing patterns

S Kim, W Shin, HW Kim - Decision Support Systems, 2024 - Elsevier
Despite the relentless growth of online retail, e-commerce platforms still suffer from a low
purchase conversion rate. Researchers and practitioners have attempted to understand …

Factors influencing hotels' online prices

S Moro, P Rita, C Oliveira - Journal of Hospitality Marketing & …, 2018 - Taylor & Francis
Digital corporations are creating new paths of business driven by consumers empowered by
social media. Understanding the role that each feature drawn from online platforms has on …

Mutual information and sensitivity analysis for feature selection in customer targeting: A comparative study

N Barraza, S Moro, M Ferreyra… - Journal of Information …, 2019 - journals.sagepub.com
Feature selection is a highly relevant task in any data-driven knowledge discovery project.
The present research focuses on analysing the advantages and disadvantages of using …

RFID: A fuzzy linguistic model to manage customers from the perspective of their interactions with the contact center

G Marín Díaz, RA Carrasco, D Gómez - Mathematics, 2021 - mdpi.com
In an increasingly globalized market, the relationship between the customer and the brand
goes beyond the purchasing process. It is very important to understand the customer, to …

Automatic feature weighting for improving financial Decision Support Systems

YO Serrano-Silva, Y Villuendas-Rey… - Decision Support …, 2018 - Elsevier
We propose a novel methodology for improving financial Decision Support Systems (DSS)
through automatic feature weighting. Using this methodology, we show that automatic …