Towards human-centered proactive conversational agents

Y Deng, L Liao, Z Zheng, GH Yang… - Proceedings of the 47th …, 2024 - dl.acm.org
Recent research on proactive conversational agents (PCAs) mainly focuses on improving
the system's capabilities in anticipating and planning action sequences to accomplish tasks …

Proactive Conversational AI: A Comprehensive Survey of Advancements and Opportunities

Y Deng, L Liao, W Lei, G Yang, W Lam… - ACM Transactions on …, 2025 - dl.acm.org
Dialogue systems are designed to offer human users social support or functional services
through natural language interactions. Traditional conversation research has put significant …

Strength Lies in Differences! Towards Effective Non-collaborative Dialogues via Tailored Strategy Planning

T Zhang, C Huang, Y Deng, H Liang, J Liu… - arxiv preprint arxiv …, 2024 - arxiv.org
We investigate non-collaborative dialogue agents that must engage in tailored strategic
planning for diverse users to secure a favorable agreement. This poses challenges for …

NegotiationToM: A Benchmark for Stress-testing Machine Theory of Mind on Negotiation Surrounding

C Chan, C Jiayang, Y Yim, Z Deng, W Fan, H Li… - arxiv preprint arxiv …, 2024 - arxiv.org
Large Language Models (LLMs) have sparked substantial interest and debate concerning
their potential emergence of Theory of Mind (ToM) ability. Theory of mind evaluations …

RENOVI: A Benchmark Towards Remediating Norm Violations in Socio-Cultural Conversations

H Zhan, Z Li, X Kang, T Feng, Y Hua, L Qu… - arxiv preprint arxiv …, 2024 - arxiv.org
Norm violations occur when individuals fail to conform to culturally accepted behaviors,
which may lead to potential conflicts. Remediating norm violations requires social …

Language of bargaining

M Heddaya, S Dworkin, C Tan, R Voigt… - arxiv preprint arxiv …, 2023 - arxiv.org
Leveraging an established exercise in negotiation education, we build a novel dataset for
studying how the use of language shapes bilateral bargaining. Our dataset extends existing …

NormMark: A Weakly Supervised Markov Model for Socio-cultural Norm Discovery

F Moghimifar, S Qu, T Wu, YF Li, G Haffari - arxiv preprint arxiv …, 2023 - arxiv.org
Norms, which are culturally accepted guidelines for behaviours, can be integrated into
conversational models to generate utterances that are appropriate for the socio-cultural …

Strength lies in differences! improving strategy planning for non-collaborative dialogues via diversified user simulation

T Zhang, C Huang, Y Deng, H Liang, J Liu, Z Wen… - 2024 - ink.library.smu.edu.sg
We investigate non-collaborative dialogue agents, which are expected to engage in
strategic conversations with diverse users, for securing a mutual agreement that leans …