Trust in work teams: An integrative review, multilevel model, and future directions
This article presents an integrative review of the rapidly growing body of research on trust in
work teams. We start by analyzing prominent definitions of trust and their theoretical …
work teams. We start by analyzing prominent definitions of trust and their theoretical …
The impact of employee satisfaction on customer satisfaction: Theoretical and empirical underpinning
B Kurdi, M Alshurideh… - Management Science …, 2020 - m.growingscience.com
Employee satisfaction is significant when it comes to define organizational success,
particularly in the service industry. The need to enhance employee satisfaction is critical …
particularly in the service industry. The need to enhance employee satisfaction is critical …
Effects of internal service quality on nurses' job satisfaction, commitment and performance: Mediating role of employee well‐being
MI Abdullah, D Huang, M Sarfraz, L Ivascu… - Nursing …, 2021 - Wiley Online Library
Aim The attitudes and behaviours of nursing staff are critical to determine patients'
satisfaction and to have a competitive advantage for any healthcare organization. This study …
satisfaction and to have a competitive advantage for any healthcare organization. This study …
Vertical trust within organizations and performance: a systematic review
The concept of trust within organizations, or intraorganizational trust, has been considered
as a potential mechanism to increase performance and as such has attracted growing …
as a potential mechanism to increase performance and as such has attracted growing …
Identifying associations between mobile social media users' perceived values, attitude, satisfaction, and eWOM engagement: The moderating role of affective factors
H Pang - Telematics and Informatics, 2021 - Elsevier
Recently, the explosive growth of mobile social media technologies has dramatically
transformed individuals' interpersonal interaction, decision-making, and daily lifestyles. The …
transformed individuals' interpersonal interaction, decision-making, and daily lifestyles. The …
Workplace health promotion, employee wellbeing and loyalty during COVID-19 Pandemic—Large scale empirical evidence from Hungary
Corporate social responsibility (CSR) has become an innovative strategic management tool
of socially and environmentally conscious business organizations in the 21st century …
of socially and environmentally conscious business organizations in the 21st century …
Internal service quality as a driver of employee satisfaction, commitment and performance: Exploring the focal role of employee well-being
P Sharma, TTC Kong, RPJ Kingshott - Journal of service …, 2016 - emerald.com
Purpose The purpose of this paper is to use “positive organizational behavior” and
“transformative service research” paradigms to introduce “employee well-being” as a focal …
“transformative service research” paradigms to introduce “employee well-being” as a focal …
The interplay between internal communication, employee engagement, job satisfaction, and employee loyalty in higher education institutions in Vietnam
CMA Nguyen, MT Ha - Humanities and Social Sciences …, 2023 - nature.com
The present study examines the roles of internal communication (IC), job engagement (JE),
organisation engagement (OE) and job satisfaction (JS) in producing employee loyalty (EL) …
organisation engagement (OE) and job satisfaction (JS) in producing employee loyalty (EL) …
[PDF][PDF] Job satisfaction, employee loyalty and job performance in the hospitality industry: A moderated model
TTK Phuong, TV Tran - Asian Economic and Financial Review, 2020 - academia.edu
Tourism is a “smokeless industry”, a phenomenon which currently contributes significantly to
the success of the global economy. Tourism and travel contribute directly to GDP, directly …
the success of the global economy. Tourism and travel contribute directly to GDP, directly …
The structural relationship between TQM, employee satisfaction and hotel performance
Purpose The purpose of this paper is to investigate the structural relationships between total
quality management (TQM) and employee satisfaction and hotel performance …
quality management (TQM) and employee satisfaction and hotel performance …