The chief objective in many online communities is to allow for knowledge sharing and
learning, which is enabled by technologies such as discussion forums. The value realized …

This paper addresses the problem of topic distillation on the World Wide Web, namely, given
a typical user query to find quality documents related to the query topic. Connectivity …

We return to arguments made 10 years ago (Borgman, 1986a) that online catalogs are
difficult to use because their design does not incorporate sufficient understanding of …

Recent developments in ICT, especially the web, have led to the creation of a growing
number of digital library projects in the UK, USA and elsewhere. This new phenomenon is …

This article reports results of two user studies of search engine use conducted to evaluate
the United Kingdom's national academic sector digital information services and projects. The …

This series is directed to healthcare professionals who are leading the transfor-tion of health
care by using information and knowledge to advance the quality of patient care. Launched in …

Understanding the information-seeking process and develo** systems and strategies for
supporting it are central goals of information science. Research in the organization and …

Collaborative information behavior is an essential aspect of organizational work; however,
we have very limited understanding of this behavior. Most models of information behavior …

In this article, we identify, compare, and contrast theoretical constructs for the fields of
information searching and information retrieval to emphasize the uniqueness of and synergy …

The theory of interface involvement is used to analyze the influence of physical-medium and
content-presentation interfaces on consumer response. Consumer responses to print and …