“We Need a Big Revolution in Email Advertising”: Users' Perception of Persuasion in Permission-based Advertising Emails
Persuasive tactics intend to encourage users to open advertising emails. However, these
tactics can overwhelm users, which makes them frustrated and leads to lower open rates …
tactics can overwhelm users, which makes them frustrated and leads to lower open rates …
“I can't reply with that”: Characterizing problematic email reply suggestions
In email interfaces, providing users with reply suggestions may simplify or accelerate
correspondence. While the “success” of such systems is typically quantified using the …
correspondence. While the “success” of such systems is typically quantified using the …
Characterizing and predicting enterprise email reply behavior
Email is still among the most popular online activities. People spend a significant amount of
time sending, reading and responding to email in order to communicate with others, manage …
time sending, reading and responding to email in order to communicate with others, manage …
Context-aware intent identification in email conversations
Email continues to be one of the most important means of online communication. People
spend a significant amount of time sending, reading, searching and responding to email in …
spend a significant amount of time sending, reading, searching and responding to email in …
EmFore: Online Learning of Email Folder Classification Rules
Modern email clients support predicate-based folder assignment rules that can automatically
organize emails. Unfortunately, users still need to write these rules manually. Prior machine …
organize emails. Unfortunately, users still need to write these rules manually. Prior machine …
Prominet: Prototype-based multi-view network for interpretable email response prediction
Email is a widely used tool for business communication, and email marketing has emerged
as a cost-effective strategy for enterprises. While previous studies have examined factors …
as a cost-effective strategy for enterprises. While previous studies have examined factors …
Characterizing email search using large-scale behavioral logs and surveys
As the number of email users and messages continues to grow, search is becoming more
important for finding information in personal archives. In spite of its importance, email search …
important for finding information in personal archives. In spite of its importance, email search …
Automatic action responses
AHP Nguyen, CJ Lee, IV Zhiboedov… - US Patent …, 2020 - Google Patents
Systems and methods are provided that automatically pro cess message input and provide
action responses according to the processing results. The automatic action response system …
action responses according to the processing results. The automatic action response system …
The lifetime of email messages: A large-scale analysis of email revisitation
Email continues to be one of the most important means of online communication, leading to
a number of challenges related to information overload and email management. To better …
a number of challenges related to information overload and email management. To better …
Riser: Learning better representations for richly structured emails
Recent studies show that an overwhelming majority of emails are machine-generated and
sent by businesses to consumers. Many large email services are interested in extracting …
sent by businesses to consumers. Many large email services are interested in extracting …