ABSTRACT e-Commerce is the fastest-growing sales channel, while omni-channel retailing
is becoming the new retailing standard. Omni-channel logistics is an essential complex …

E-commerce is always more diffused as a selling channel around the whole world market,
and its importance has increased and continues to increase with the COVID-19 pandemic …

Purpose To meet customers' expectations on shorter lead times, high product availability,
flexibility, and variation in delivery and return options, retailers have turned their attention to …

Purpose Omnichannel (OC) logistics is undergoing a significant transformation in grocery
retail. To shed light on this important but underresearched phenomenon, this study aims to …

The UK Grocery e-commerce industry is amongst the most developed in the world with an
estimated value of£ 11.4 Billion in 2018. Assisted by technological developments, the …

Purpose In the rapidly growing e-grocery segment, unattended delivery is an emerging
practice with the potential to offer a superior delivery experience. The purpose of this study is …

The growth of e-commerce has been accompanied by concerns about its environmental
sustainability compared to that of bricks-and-mortar offline shop**. The media often …

E-commerce is always a more diffused sales channel around the whole world market. The
grocery market has been interested in the expansion of this phenomenon, especially during …

Purpose The purpose of this study is to explore warehouse configuration in omni-channel
retailing. Design/methodology/approach A multiple case study is conducted with six large …

Accelerated by the COVID-19 pandemic, the long-anticipated digital transformation of
traditional retail has become the new reality. Retailers are responding to changes in …