Co-creation in tourism: a systematic map** study

F Mohammadi, HR Yazdani, M Jami Pour… - Tourism Review, 2021 - emerald.com
Purpose The purpose of this study is to organize and analyze the existing literature on co-
creation in tourism to identify the state-of-the-art studies and the research gap in this field …

Cocreation of tourism experiences: are food-related activities being explored?

S Rachao, Z Breda, C Fernandes, V Joukes - British Food Journal, 2020 - emerald.com
Purpose This study analyses the dimensions of cocreation in on-site food-related activities.
Design/methodology/approach A systematic literature review was conducted in two …

Marketing robot services in hospitality and tourism: the role of anthropomorphism

J Murphy, U Gretzel, J Pesonen - Future of tourism marketing, 2021 - taylorfrancis.com
Humanoid robots should play an increasing role in hospitality and tourism services.
Anthropomorphic–human like–characteristics seem critical component to consumers …

Mixed reality experiences in museums: Exploring the impact of functional elements of the devices on visitors' immersive experiences and post-experience behaviours

M Trunfio, T Jung, S Campana - Information & Management, 2022 - Elsevier
This paper contributes to the debate on MR technology in the museum setting by
investigating how and to what extent functional elements of the MR devices affect …

Efficacy of co-creation and mastering on perceived value and satisfaction in tourists' consumption

NK Prebensen, J **e - Tourism Management, 2017 - Elsevier
This study explores effects of participation, namely co-creation and mastering, on the
perceived value of consumers' experience and satisfaction. Co-creation comprises both …

Experience-involvement, memorability and authenticity: The service provider's effect on tourist experience

A Zatori, MK Smith, L Puczko - Tourism management, 2018 - Elsevier
The purpose of the research was to investigate how service providers can enhance
memorable and authentic tourist experiences in on-site conditions, in the context of …

[HTML][HTML] Food tourism experience and changing destination foodscape: An exploratory study of an emerging food destination

E Park, A Widyanta - Tourism Management Perspectives, 2022 - Elsevier
This research investigates how and the extent to which co-creation activities of food tourism
in the context of the commercial tourism sector shape and influence the foodscape in an …

The effect of tourist-to-tourist interaction on tourists' behavior: The mediating effects of positive emotions and memorable tourism experiences

G Zhou, Y Liu, J Hu, X Cao - Journal of Hospitality and Tourism …, 2023 - Elsevier
Tourist-to-tourist interaction is an important factor that affects tourist experience. Previous
studies have revealed a significant relationship between tourist-to-tourist interaction and …

Customer engagement in a big data world

W Kunz, L Aksoy, Y Bart, K Heinonen… - Journal of Services …, 2017 - emerald.com
Purpose This paper aims to propose that the literature on customer engagement has
emphasized the benefits of customer engagement to the firm and, to a large extent, ignored …

Co-creative tourism experiences–a conceptual framework and its application to food & wine tourism

M Carvalho, E Kastenholz… - Tourism Recreation …, 2023 - Taylor & Francis
Travel has become a synonym of living memorable and enjoyable experiences. Co-creation
centralizes tourists' role in the creation of value that results from the interaction with other …