[HTML][HTML] Understanding the relationship between marketing analytics, customer agility, and customer satisfaction: A longitudinal perspective.
Shifting towards a more data-driven culture is a key antecedent of business success in
today's digital era. Previous research has paid attention to exploring the influence of …
today's digital era. Previous research has paid attention to exploring the influence of …
Online food delivery services and consumers' purchase intention: Integration of theory of planned behavior, theory of perceived risk, and the elaboration likelihood …
Online food delivery services are a growing sector of the hospitality industry. As such, it is
important to gain a better understanding of the factors that influence consumer attitudes and …
important to gain a better understanding of the factors that influence consumer attitudes and …
Careless responding in crowdsourced alcohol research: A systematic review and meta-analysis of practices and prevalence.
A Jones, J Earnest, M Adam, R Clarke… - Experimental and …, 2022 - psycnet.apa.org
Crowdsourcing—the process of using the internet to outsource research participation to
“workers”—has considerable benefits, enabling research to be conducted quickly, efficiently …
“workers”—has considerable benefits, enabling research to be conducted quickly, efficiently …
Gig worker typology and research agenda: advancing research for frontline service providers
Purpose The unique employment status of gig workers as independent contractors and their
impact on consumers provide an important opportunity for the current research to …
impact on consumers provide an important opportunity for the current research to …
SMEs navigating COVID-19: The influence of social capital and dynamic capabilities on organizational resilience
Building the resilience capacity of businesses is important for economic, social and
community recovery during the COVID-19 pandemic, yet organizational resilience is under …
community recovery during the COVID-19 pandemic, yet organizational resilience is under …
Role of brand engagement and co-creation experience in online brand community continuance: A service-dominant logic perspective
K Wang, JCF Tai, H Hu - Information Processing & Management, 2023 - Elsevier
Value creation and acquisition are pivotal for continuous participation in online communities
and thus have become goals that brand companies strive to develop in online brand …
and thus have become goals that brand companies strive to develop in online brand …
What drives customer engagement after a service failure? The moderating role of customer trust
This study investigated the relationships between complaint handling, customer experience,
and customer engagement, as well as the moderating effect of customer trust prior to a …
and customer engagement, as well as the moderating effect of customer trust prior to a …
Do salesforce management systems actually drive salesperson intentions?
The sales management literature suggests that control-based management systems drive
sales effectiveness. However, despite prior research on salesforce management systems …
sales effectiveness. However, despite prior research on salesforce management systems …
Careless responding: Why many findings are spurious or spuriously inflated
Contrary to long-standing conventional wisdom, failing to exclude data from carelessly
responding participants on questionnaires or behavioral tasks will frequently result in false …
responding participants on questionnaires or behavioral tasks will frequently result in false …
Successful configurations of technology–organization–environment factors in digital transformation: Evidence from exporting small and medium-sized enterprises in …
AB N'Dri, Z Su - Information & Management, 2024 - Elsevier
Drawing on the technology–organization–environment (TOE) framework, this article
examines the influence of TOE factors on the success of digital transformation (DT) in …
examines the influence of TOE factors on the success of digital transformation (DT) in …