Continuous intention usage of artificial intelligence enabled digital banks: a review of expectation confirmation model

P Bhatnagr, A Rajesh, R Misra - Journal of Enterprise Information …, 2024 - emerald.com
Purpose This study builds on a conceptual model by integrating AI features–Perceived
intelligence (PIN) and anthropomorphism (PAN)–while extending expectation confirmation …

Does artificial intelligence (AI) boost digital banking user satisfaction? Integration of expectation confirmation model and antecedents of artificial intelligence enabled …

FM Alnaser, S Rahi, M Alghizzawi, AH Ngah - Heliyon, 2023 - cell.com
In the era disruptive technology the emergence of artificial intelligence has fundamentally
improved banking operations. The execution of artificial intelligence is no longer …

Understanding consumer behavior toward adoption of e-wallet with the moderating role of pandemic risk: an integrative perspective

S Rahi, M Alghizzawi, AH Ngah - Kybernetes, 2024 - emerald.com
Purpose Over the last few decades, electronic banking has been used widely to manage
financial transactions worldwide. More recently electronic wallet (e-wallet) banking has been …

Environmental uncertainty awareness and organisational performance: A review and suggestions for future research

A Abu-Allan, M Alghizzawi - Opportunities and Risks in AI for Business …, 2024 - Springer
This research provides valuable insight into the challenges posed by perceived
environmental uncertainty and the recent trends in research. Perceived environmental …

[HTML][HTML] The impact of technology service quality on Bangladeshi banking consumers' satisfaction during the pandemic situation: Green development and innovation …

MR Khan, MT Pervin, MZU Arif, SMK Hossain - Innovation and Green …, 2024 - Elsevier
The present study examined the anticipated technology service quality of private commercial
banks in Bangladesh, with a particular emphasis on the satisfaction of e-consumers …

Cynicism as strength: Privacy cynicism, satisfaction and trust among social media users

MI Khan, JMI Loh, A Hossain, MJH Talukder - Computers in Human …, 2023 - Elsevier
In this era of virtual communication, online user's attitudes towards privacy have attracted the
attention of social media researchers and practitioners as they continued to debate whether …

Digital marketing and sustainable businesses: as mobile apps in tourism

M Alghizzawi, M Habes, A Al Assuli… - Artificial intelligence and …, 2023 - Springer
The evolution of digital marketing in tourism from a mobile apps perspective has led to a shift
towards personalization and targeting, the use of augmented reality (AR) and virtual reality …

Enhancing the public value of mobile fintech services through cybersecurity awareness antecedents: A novel framework in Jordan

H Alhanatleh, A Khaddam… - Investment …, 2024 - search.proquest.com
The study aimed to link cybersecurity awareness and its antecedents to discover the level of
public value of using mobile financial services from the perspective of'citizens in the …

An integrative research framework to investigate factors influencing citizen's intention to adopt e-health applications: post-COVID-19 perspective

F Alnaser, S Rahi, M Alghizzawi… - … Knowledge, Memory and …, 2024 - emerald.com
Purpose The use of e-health applications has remained popular during pandemic for
medical treatments. Nevertheless, adoption of e-health applications among individuals is …

What determines digital accounting systems' continuance intention? An empirical investigation in SMEs

HM Al-Hattami, FA Almaqtari - Humanities and Social Sciences …, 2023 - nature.com
This research aims to investigate the factors that determine the intention to continue using
digital accounting systems (ICU-DAS) among small and medium-sized enterprises (SMEs) …