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ChatGPT and the hospitality and tourism industry: an overview of current trends and future research directions
Since its launch, ChatGPT, an artificial intelligence chatbot developed by Open AI based on
the premises of generative pre-trained transformer autoregressive language models, has …
the premises of generative pre-trained transformer autoregressive language models, has …
[HTML][HTML] Past, present, and future of virtual tourism-a literature review
Humanizing the tourism experience with virtual and augmented reality has gained traction,
but fragmented literature delimits the holistic view. Present study bridges this knowledge gap …
but fragmented literature delimits the holistic view. Present study bridges this knowledge gap …
Smart hospitality: from smart cities and smart tourism towards agile business ecosystems in networked destinations
Purpose Building on recent smart hospitality systematic reviews and extensive literature
analyses, this paper aims to explore recent developments, themes and issues within smart …
analyses, this paper aims to explore recent developments, themes and issues within smart …
Systematic literature review analysing smart tourism destinations in context of sustainable development: Current applications and future directions
The growing popularity of smart tourism destinations (STDs) has increased the need to
investigate their potential impact on sustainable development. This systematic literature …
investigate their potential impact on sustainable development. This systematic literature …
Smart city research: A holistic and state-of-the-art literature review
This literature review provides a systematic review of smart city research between 2000 and
2019. The aim of the review is to provide a comprehensive picture of the state-of-the-art of …
2019. The aim of the review is to provide a comprehensive picture of the state-of-the-art of …
[HTML][HTML] Post-COVID-19 recovery of island tourism using a smart tourism destination framework
COVID-19 has caused an unprecedented global crisis. Tourism has been one of the
industries most severely affected. The recent COVID-19 outbreak has exposed the fragility of …
industries most severely affected. The recent COVID-19 outbreak has exposed the fragility of …
Develo** a model for sustainable smart tourism destinations: A systematic review
The main contribution of this paper was to present a new model for smart tourism
destinations using the steps of grounded theory as an analytical framework. To build the …
destinations using the steps of grounded theory as an analytical framework. To build the …
The Smart DMO: A new step in the digital transformation of destination management organizations
Smart tourism development has been adopted by destinations around the world to
strengthen their long-term competitiveness in light of rapid technological, societal and …
strengthen their long-term competitiveness in light of rapid technological, societal and …
Keep it real: Assessing destination image congruence and its impact on tourist experience evaluations
Inaccurate promotional information about tourist destinations may result in tourists' negative
evaluations. This study proposes a new approach to measure the congruence between …
evaluations. This study proposes a new approach to measure the congruence between …
Towards a conceptualisation of smart tourists and their role within the smart destination scenario
ABSTRACT 'Smart tourism'and 'smart destinations' have been gaining attention as new
frameworks within which to understand the impact the latest information and communication …
frameworks within which to understand the impact the latest information and communication …