Corporate social responsibility as a source of employee satisfaction

CW Bauman, LJ Skitka - Research in organizational Behavior, 2012 - Elsevier
Corporate social responsibility has received an increasing amount of attention from
practitioners and scholars alike in recent years. However, very little is known about whether …

Corporate reputation: Meaning and measurement

R Chun - International journal of management reviews, 2005 - Wiley Online Library
Corporate reputation has attracted interest from a wide range of academic disciplines. It is
also a growing focus for business and media attention. This paper examines the construct of …

Marketing-to-Millennials: Marketing 4.0, customer satisfaction and purchase intention

G Dash, K Kiefer, J Paul - Journal of business research, 2021 - Elsevier
This study explores the evolution of Marketing 4.0 and empirically examines its impact on
customer satisfaction and purchase intention. Marketing 4.0, an upgrade to the previous …

How does corporate social responsibility contribute to firm financial performance? The mediating role of competitive advantage, reputation, and customer satisfaction

SP Saeidi, S Sofian, P Saeidi, SP Saeidi… - Journal of business …, 2015 - Elsevier
Direct relationship between corporate social responsibility (CSR) and firm performance has
been examined by many scholars, but this direct test seems to be spurious and imprecise …

The impact of perceived service quality dimensions on customer satisfaction: An empirical study on public sector banks in India

R Kant, D Jaiswal - International Journal of Bank Marketing, 2017 - emerald.com
Purpose In the present competitive scenario in the Indian banking industry, service quality
has become one of the most important facets of interest to academic researchers. The …

Understanding customer participation in CSR activities: The impact of perceptions of CSR, affective commitment, brand equity, and corporate reputation

Y Kim, WM Hur, L Lee - Journal of Retailing and Consumer Services, 2023 - Elsevier
This study investigates the mediating role of affective commitment in the link between
perceptions of corporate social responsibility (CSR) and the intention to participate in CSR …

Measuring organizational legitimacy in social media: Assessing citizens' judgments with sentiment analysis

M Etter, E Colleoni, L Illia, K Meggiorin… - Business & …, 2018 - journals.sagepub.com
Conventional quantitative methods for the measurement of organizational legitimacy
consider mainly three sources that make judgments about organizations visible: news …

[BOK][B] Making sustainability work: Best practices in managing and measuring corporate social, environmental and economic impacts

MJ Epstein - 2018 - taylorfrancis.com
The best practices in corporate sustainability performance are no longer the exclusive
domain of companies like Ben & Jerry's or The Body Shop, as they were a decade ago; now …

Consumers' attitude towards social media advertising and their behavioural response: The moderating role of corporate reputation

H Boateng, AF Okoe - Journal of research in interactive marketing, 2015 - emerald.com
Purpose The purpose of this study is to examine the relationship between consumers'
attitude toward social media advertising and their behavioural response and the moderating …

When corporate social responsibility (CSR) increases performance: exploring the role of intrinsic and extrinsic CSR attribution

J Story, P Neves - Business Ethics: A European Review, 2015 - Wiley Online Library
This study investigates whether employees attribute different motives to their organization's
corporate social responsibility (CSR) efforts and if these motives influence employee …