Over the last ten years there has been a growing interest around text-based chatbots,
software applications interacting with humans using natural written language. However …

A growing number of students in higher education are using ChatGPT for various
educational purposes, ranging from seeking information to writing essays. Although many …

Finding agreement through a free exchange of views is often difficult. Collective deliberation
can be slow, difficult to scale, and unequally attentive to different voices. In this study, we …

Building conversational agents that can conduct natural and prolonged conversations has
been a major technical and design challenge, especially for community-facing …

Early conversational agents (CAs) focused on dyadic human-AI interaction between humans
and the CAs, followed by the increasing popularity of polyadic human-AI interaction, in …

Objective: This paper explored the relationship between chatbots and flipped learning in an
educational setting. It also identifies the benefits and drawbacks of using chatbots in a …

Chatbot-based symptom checker (CSC) apps have become increasingly popular in
healthcare. These apps engage users in human-like conversations and offer possible …

Online chat functions as a discussion channel for diverse social issues. However,
deliberative discussion and consensus-reaching can be difficult in online chats in part …

A growing number of educators expect that artificial intelligence (AI) will augment students'
capacities and rapidly transform the teaching and learning practice. However, there is a lack …

Conversational agents can facilitate learning discussions by applying natural language
understanding to process students' discourse. Agents can assume the roles of figures such …