Purpose The purpose of this paper is to establish how small-and medium-sized enterprises
(SMEs) in water, beverage, soap, detergent, metal fabrication, wood and furniture …

Purpose The purpose of this paper is to explore the relationships between service
innovation, customer value creation (CVC) and customer satisfaction (CS) with specific …

When a theoretical framework (and its components) is not clearly linked to research
methods, researchers risk designing flawed studies, wherein the stated research question is …

Even though telecommuting has been a growing phenomenon in the more advanced world
over the past 2 decades, businesses in Africa and more specifically West Africa are yet to …

This study sought to explore how the institutional environment comprising regulative,
normative, and cognitive factors influences the use of technology in revenue mobilization in …

Purpose Digital platforms increase their function and scope by leveraging boundary
resources and complementary add-on products from third-party developers to interact with …

The purpose of this study was to unravel the opportunities and challenges encountered by
independent or freelance mobile application (App) developers in Ghana. The study …

Despite many academic discussions on the importance of sustainable and reliable energy to
informal settlement dwellers, there is limited evidence on the delivery of electricity in informal …

Purpose This study uses the technology fit–viability theory to study the performance of one of
the early pioneers of open government data (OGD) in Africa. The study aims to investigate …

This paper examines research in the area of leadership and the fourth industrial revolution
(4IR) by sco** literature through a systematic approach. The purpose of this study is to …