This paper reviews research on product design in the broad domain of business studies. It
highlights established and emerging perspectives and lines of inquiry, and organizes them …

Innovation represents the core renewal process in any organization. Unless a business is
prepared to work continuously at renewing what it offers and how it creates and delivers that …

The concept of design thinking (DT) has emerged in management debates as promising
innovation inspired by the way designers work. Despite the growing interest in DT, it is a …

This paper takes a critical look at the design thinking discourse, one that has different
meanings depending on its context. Within the managerial realm, design thinking has been …

Design Thinking (DT) is advocated as a user‐centred approach to innovation, based on the
way designers think and work. Despite being increasingly promoted as an approach to …

Over the past two decades, the importance of design and the value of design thinking as a
tool for innovation have been recognized by both business and government. Firms such as …

Managing and improving organizational capabilities is a significant and complex issue for
many companies. To support management and enable improvement, performance …

This paper empirically explores what constitutes design attitude. Previous studies have
called on managers to adopt such an attitude in creating products, services and processes …

Service design is defined as applying design methods and principles to the design of
services. Service design is complimentary to conventional service development approaches …

Written by a leading authority in the fields of marketing and design, here is first book ever to
bring together the theory and practice of design management. In eleven comprehensive …