This survey-designed study investigated managing academic service delivery in South-
South Nigerian universities for national education transformation. Three hypotheses were …

Organisations are presently enmeshed in competition that is so profound that service quality
and customer satisfaction have become twin critical concepts that any service provider …

Corruption in this paper refers to acquisition of gain in dishonest or questionable ways;
illegal or unfair gain absurd or deviant disposition of people in institutions of higher learning …

Abstract..../.. r, b1; heads o+ departments in Research management zs crztzcal to effective ro
e per; ormance-:.'J universities. It is through research that HODs acquire new informatzon …