Action research (AR) has developed extensively since the 1970s. We reviewed the AR
literature within the information systems (IS) discipline and found 16 different methods …

In this article, we explore the notion of “researcher perspective,” by which we mean the
viewpoint from which the researcher observes phenomena in any specific research context …

The advent of generative artificial intelligence (GAI) has sparked both enthusiasm and
anxiety as different stakeholders grapple with the potential to reshape the business and …

1University of New South Wales, Australia, dubravka@ unsw. edu. au 2City University of
Hong Kong, Hong Kong, isrobert@ cityu. edu. hk 3 University of New South Wales, Australia …

Action research (AR) involves one or more researchers and a client organisation. Many
guidelines for and reports of the research method have been published. However, the …

Purpose This paper focuses on the “how” of business analytics (BA) value creation, which
remains an open research problem and a practical challenge. The main purpose of this …

Times are really tough for millions across the world, and more so for poor populations in
emerging countries, due to the strategic discontinuity called COVID-19. This perspective …

Despite substantial investments in customer‐relationship‐management (CRM) systems,
companies continue to experience pain rather than profit. Meanwhile, the concept of …

When reading a submitted article, I am often struck by the apparent omniscience of the
authors with regard to the context where they undertake their research. I suggest that these …

Marginalization of poor and uneducated residents has led to fundamental social damage in
Iran's large cities, which is manifest in a persistent culture of poverty and lack of access to …