Reviewing from a Distance: Uncovering Asymmetric Moderations of Spatial and Temporal Distance between Sentiment Negativity and Rating.

J Neumann, D Gutt, D Kundisch - MIS Quarterly, 2023 - search.ebscohost.com
Drawing on construal level theory, prior literature has found a positivity bias in online ratings
when consumers evaluate an experience from a psychological distance, whether spatial or …