Signaling effect of website usability on repurchase intention
After-sale service quality is a key to differentiating an online seller from numerous others and
attracting returning customers. However, new customers cannot readily discern the quality of …
attracting returning customers. However, new customers cannot readily discern the quality of …
Factors that affect consumer trust in product quality: a focus on online reviews and shop** platforms
The growing popularity of online shop** means that consumers must determine product
quality after they make a purchase decision and receive the product, a situation that is …
quality after they make a purchase decision and receive the product, a situation that is …
A naturalistic investigation of trust, AI, and intelligence work
SL Dorton, SB Harper - Journal of Cognitive Engineering …, 2022 - journals.sagepub.com
Artificial Intelligence (AI) is often viewed as the means by which the intelligence community
will cope with increasing amounts of data. There are challenges in adoption, however, as …
will cope with increasing amounts of data. There are challenges in adoption, however, as …
[PDF][PDF] The generic blockchain ecosystem and its strategic implications
The emergence of blockchain technology, most known due to the hype around Bitcoin, has
the potential to transform entire industries, such as banking, insurance, or the Internet of …
the potential to transform entire industries, such as banking, insurance, or the Internet of …
Organic versus solicited hotel TripAdvisor reviews: Measuring their respective characteristics
SW Litvin, RN Sobel - Cornell Hospitality Quarterly, 2019 - journals.sagepub.com
Hotels that participate in TripAdvisor's Review Express review solicitation programs add
volume to their review count. But are the incremental reviews generated good for the hotel …
volume to their review count. But are the incremental reviews generated good for the hotel …
Thumbs down on “likes”? The impact of Facebook reactions on online consumers' nonprofit engagement behavior
MC Han - International Review on Public and Nonprofit Marketing, 2021 - Springer
Businesses and marketers have long pursued users'“likes” on Facebook, but some have
doubts about the effect of the presence of Facebook reactions such as “like” and “love.” This …
doubts about the effect of the presence of Facebook reactions such as “like” and “love.” This …
Superlatives and scope of improvement in online recommendations: breath of life or a kiss of death?
Online professional networks are important tools used by recruiters to find qualified
candidates for job openings. Within these networks, professional recommendations are …
candidates for job openings. Within these networks, professional recommendations are …
Enhancing mobile data services performance via online reviews
H Ye, CEH Chua, J Sun - Information Systems Frontiers, 2019 - Springer
The prevalence of portable computational devices like smartphones and tablets has
increased the popularity and importance of mobile data services (MDS). However, the flood …
increased the popularity and importance of mobile data services (MDS). However, the flood …
Commercialized content on social media platforms: exploring the drivers of the viewership of paid Q&A
X Yang, HJ Ye - 2019 - scholarspace.manoa.hawaii.edu
Paying to view others' answers is an emerging business model happening on Weibo, a
Chinese version of Twitter. Yet, little is known about what drives people to pay to view others' …
Chinese version of Twitter. Yet, little is known about what drives people to pay to view others' …
[PDF][PDF] Gazing at the stars: How signal discrepancy affects purchase intentions and cognition
Consumers interact with reputation signals such as star ratings in many online
environments. Reputation portability has been proposed as an emerging application to …
environments. Reputation portability has been proposed as an emerging application to …