Purpose Business intelligence (BI) is a combination of computer systems and managerial
processes to support decision-making. The balanced scorecard is a kind of business …

Purpose Process mining (PM) has emerged as a leading technology for gaining data-based
insights into organizations' business processes. As processes increasingly cross …

Process mining is advancing as a powerful tool for revealing valuable insights about
process dynamics. Nevertheless, the imperative to employ process mining to enhance …

Process improvement initiatives require access to frequently updated and good quality data.
This is an extremely difficult task in the area of production processes, where the lack of a …

Process mining—a suite of techniques for extracting insights from event logs of Information
Systems (IS)—is increasingly being used by a wide range of organisations to improve …

ABSTRACT Service Level Agreements (SLAs) define performance expectations between
providers and customers. In the logistics industry, where efficiency and timely delivery are …

Das Feld der Geschäftsprozessanalyse erfährt gegenwärtig aufgrund der neuartigen
Ansätze, die durch Process Mining zur Verfügung gestellt werden, einen enormen …

Inventory management is crucial to companies' competitiveness, especially in large-scale
scenarios with many distributed departments. In this context, business intelligence solutions …

This study investigates the impact of process mining in organisations. Process mining
techniques extract insights from event logs to facilitate business process improvement …