Assessing Logistics Service Quality in Omni-Channel Retailing Through Integrated SERVQUAL and Kano Model
Omni-channel retailing is a novel form that combines online, offline, and mobile channels to
provide consumers with a seamless shop** experience. Nevertheless, the implementation …
provide consumers with a seamless shop** experience. Nevertheless, the implementation …
Customers' reuse intention to autonomous delivery vehicles in terminal delivery service: A valence theory perspective
L Jiang, J Yan, Y ** with uncertainty of perception
Contactless logistics services, including contactless shop** and delivery, have garnered
great attention from the public, and questionnaire survey is an effective way to understand …
great attention from the public, and questionnaire survey is an effective way to understand …
How names and shapes correspond to the nature of products: an evaluation of auspicious foods
Purpose Restaurant operators often use auspicious connotations embedded in the names
and shapes of dishes to increase consumers' purchase intentions. However, the interaction …
and shapes of dishes to increase consumers' purchase intentions. However, the interaction …
Social appropriationin business sciences; a contribution to health, social problems and business management
ÁM Buriticá Macías, EA Chica Rico… - 2024 - repositorio.utp.edu.co
This book compiles 4 research papers from faculty members and students of the Business
Sciences Department, illustrating how problems addressed within its disciplines are not only …
Sciences Department, illustrating how problems addressed within its disciplines are not only …
Mapeamento Científico das Principais Publicações na Área de Logística/Scientific Map** of the Main Publications in the Area of Logistics
ALE Silva, JAR Moraes, RG de Azevedo… - Revista FSA (Centro …, 2024 - unifsa.com.br
A logística continua sendo um tema atual e em constante evolução dentro das suas áreas.
Tendo em vista a diversidade de artigos publicados na área e a constante ampliação …
Tendo em vista a diversidade de artigos publicados na área e a constante ampliação …