Continuous hospitality with social robots at a hotel

J Nakanishi, I Kuramoto, J Baba, K Ogawa… - SN Applied …, 2020 - Springer
Social robots are being increasingly employed in service encounters at hotels. This study
explored the possibility that social robots can engage in heartwarming interactions with hotel …

Two is better than one: Social rewards from two agents enhance offline improvements in motor skills more than single agent

M Shiomi, S Okumura, M Kimoto, T Iio, K Shimohara - PloS one, 2020 - journals.plos.org
Social rewards as praise from others enhance offline improvements in human motor skills.
Does praise from artificial beings, eg, computer-graphics-based agents (displayed agents) …

From one to another: how robot-robot interaction affects users' perceptions following a transition between robots

XZ Tan, S Reig, EJ Carter… - 2019 14th ACM/IEEE …, 2019 - ieeexplore.ieee.org
Human-robot interactions that involve multiple robots are becoming common. It is crucial to
understand how multiple robots should transfer information and transition users between …

Can a humanoid robot engage in heartwarming interaction service at a hotel?

J Nakanishi, I Kuramoto, J Baba, O Kohei… - Proceedings of the 6th …, 2018 - dl.acm.org
While more and more robots have been employed in the service industry, the impact of the
human--robot social interaction on a heartwarming interaction service mostly remains an …

Effect of having and switching multiple avatars on the operator's right to talk and receive social support

F Mehmood, H Mahzoon, Y Yoshikawa, H Ishiguro - Plos one, 2023 - journals.plos.org
People with communication difficulties encounter several challenges in their daily online
interactions, such as a limited right to talk (RoT), insufficient social support (SS), and a low …

Retaining human-robots conversation: comparing single robot to multiple robots in a real event

T Iio, Y Yoshikawa, H Ishiguro - Journal of Advanced Computational …, 2017 - jstage.jst.go.jp
In human-robot conversation in a real environment, low speech recognition and unnatural
response generation are critical issues. Most autonomous conversational robotic systems …

Robots as an interactive-social medium in storytelling to multiple children

Y Tamura, M Shiomi, M Kimoto, T Iio… - Interaction …, 2021 - jbe-platform.com
This paper investigates the effects of group interaction in a storytelling situation for children
using two robots: a reader robot and a listener robot as a side-participant. We developed a …

Having Different Dialog Roles in Telecommunication by Using Two Teleoperated Robots Reduces an Operator's Guilt

R Nozawa, K Sakai, M Kawata, H Ishiguro… - International Journal of …, 2024 - Springer
In recent years, applications of social robots as the operator's avatar have been widely
studied for remote conversation with rich nonverbal information. Having another side …

Effects of Demonstrating Consensus Between Robots to Change User's Opinion

K Sakai, K Mitsuda, Y Yoshikawa… - International Journal of …, 2024 - Springer
In recent years, the research of humanoid robots that can change users' opinions has been
conducted extensively. In particular, two robots have been found to be able to improve their …

Is Politeness Better than Impoliteness? Comparisons of Robot's Encouragement Effects Toward Performance, Moods, and Propagation

K Higashino, M Kimoto, T Iio, K Shimohara… - International Journal of …, 2023 - Springer
This study experimentally compared the effects of encouragement with polite/impolite
attitudes from a robot in a monotonous task from three viewpoints: performance, mood, and …