Stakeholder engagement has grown into a widely used yet often unclear construct in
business and society research. The literature lacks a unified understanding of the essentials …

A decade of research has produced substantial results but the theorization of memorable
tourism experience, often drawing on positive and environmental psychology, remains fuzzy …

As a powerful means of theory building, conceptual articles are increasingly called for in
marketing academia. However, researchers struggle to design and write non-empirical …

Customer experience is a key marketing concept, yet the growing number of studies focused
on this topic has led to considerable fragmentation and theoretical confusion. To move the …

The internet of everything (IoE), connecting people, organizations and smart things,
promises to fundamentally change how we live, work and interact, and it may redefine a …

The objective of this paper is to highlight similarities and differences across various case
study designs and to analyze their respective contributions to theory. Although different …

We synthesized policy implications of tourism and hospitality research by reviewing 12,269
articles published in 10 leading journals from 2012 to 2021. The most common rationale for …

Hybrid organizations present a puzzle for institutional theory. Because they combine distinct
institutional logics (Battilana & Dorado, 2010; Pache & Santos, 2013b), identities (Albert & …

While literature reviews play an increasingly important role in theory development,
understanding how they contribute to the process of theorizing is lacking. This article …

Economic growth is a two‐edged sword. Expanding economies and industries create wealth
and employment, but global economic expansion is having unprecedented deleterious …