[PDF][PDF] The importance of behavioral data to identify online fake reviews for tourism businesses: A systematic review

A Reyes-Menendez, JR Saura, F Filipe - PeerJ Computer Science, 2019‏ - peerj.com
In the last several decades, electronic word of mouth (eWOM) has been widely used by
consumers on different digital platforms to gather feedback about products and services from …

Enhancing the helpfulness of online consumer reviews: the role of latent (content) factors

V Srivastava, AD Kalro - Journal of Interactive Marketing, 2019‏ - journals.sagepub.com
Past empirical studies have analysed the influence of manifest online review content factors
and the reviewer-related factors on online review helpfulness. However, the influence of …

The differential impact of user-and firm-generated content on online brand advocacy: customer engagement and brand familiarity matter

A Aljarah, D Sawaftah, B Ibrahim… - European Journal of …, 2024‏ - emerald.com
Purpose The aim of this study is first, to investigate the relative effect of user-generated
content (UGC) and firm-generated content (FGC) on online brand advocacy, and second, to …

[HTML][HTML] Implications for the NHS of Inward and Outward Medical Tourism: a policy and economic analysis using literature review and mixed methods approaches

N Lunt, RD Smith, R Mannion… - Health and Social …, 2014‏ - journalslibrary.nihr.ac.uk
Background The study examined the implications of inward and outward flows of private
patients for the NHS across a range of specialties and services. Objectives To generate a …

[ספר][B] Tourist experience: Contemporary perspectives

R Sharpley, PR Stone - 2010‏ - books.google.com
To consume tourism is to consume experiences. An understanding of the ways in which
tourists experience the places and people they visit is therefore fundamental to the study of …

Digital identity: The effect of trust and reputation information on user judgement in the sharing economy

M Zloteanu, N Harvey, D Tuckett, G Livan - PloS one, 2018‏ - journals.plos.org
The Sharing Economy (SE) is a growing ecosystem focusing on peer-to-peer enterprise. In
the SE the information available to assist individuals (users) in making decisions focuses …

A study of unconscious emotional and cognitive responses to tourism images using a neuroscience method

I Michael, T Ramsoy, M Stephens… - Journal of Islamic …, 2019‏ - emerald.com
Purpose This applied neuroscience study aims to understand how direct and unconscious
emotional and cognitive responses underlie travel destination preferences. State-of-the-art …

Destination evangelism and engagement: Investigation from social media-based travel community

P Sharma - Electronic Commerce Research and Applications, 2023‏ - Elsevier
This research aims to understand evangelism in the ecosystem of social media-based travel
communities (SMTCs). Further, crucial constituents of evangelical behavior in SMTCs setting …

Moderating of SERVQUAL on E-WOM, product quality, and brand image on and E-commerce purchase intention

AFP Pradana, S Hasan, AHPK Putra… - Golden Ratio of Map** …, 2022‏ - goldenratio.id
This article presents the results of map** taken from various sources as many as 20
articles on e-WOM, Product Quality and Brand Image as well as consumer behavior and …

A senses-based model for experiential tourism

L Meacci, G Liberatore - Tourism & Management Studies, 2018‏ - tmstudies.net
An experience can be defined as anything that stimulates the senses, heart and mind.
Senses play a central role in individuals' perceptions of the surrounding world. Thus …