Investigating the factors influencing customer loyalty and the mediating effect of customer satisfaction in online food delivery services: empirical evidence from an …

KO Siddiqi, J Rahman, T Tanchangya… - Cogent Business & …, 2024 - Taylor & Francis
This study investigates the factors affecting customer loyalty and the mediating role of
customer satisfaction in online food delivery services (OFDS) in Bangladesh. An analysis of …

Examining Customer Behavior for SMEs in Mobile Food Online Delivery (MFOD) Applications

E Halim, MS Aprilianto, DM Kristin… - 2024 3rd …, 2024 - ieeexplore.ieee.org
This research explores the factors that influence customer behavior in the context of Mobile
Food Online Delivery (MFOD) applications for Small and Medium Enterprises (SMEs). The …

What Drives Bangladeshi Consumers' Use of Online Food Delivery Applications? Investigating the Role of Trust in Repeat Purchase Intention

S Yesmin - 2024 - jyx.jyu.fi
The rapid expansion of digital technology-based applications has altered the various
aspects of our lives, with smartphones now perceived as multifunctional devices that serve …

HOW DO CUSTOMERS PAY FOR THEIR ONLINE FOOD PURCHASES? A Study on the Online Food Purchasers in Bangladesh

K Fatima, S Yasmin - … University Journal of Business …, 2023 - iba-journal-demo.ju-journal.org
This paper investigates the choice of payment methods by online food purchasers in
Bangladesh. The objective is to identify the factors influencing the choice of payment …