The use of information technologies has been a window of opportunity for local governments
to increase initiatives and instruments for citizen participation and interaction with society …

Intention has been a key dependent variable in information system (IS) research for the last
several decades. It features in various IS acceptance models including the technology …

Purpose This study aimed to identify and analyse the key factors influencing the adoption of
e-government services and to discern their implications for various stakeholders, from …

Smart government is viewed as the highest modernization stage of public agencies.
Governments seek to employ disruptive technologies to substantially transform government …

Despite the priority on how to implement effective and digitally inclusive technologies for
citizens in smart city context, research streams fail to provide direction on what will motivate …

The rapid development of the express delivery industry brings convenience to people, while
the large number of Express delivery packaging waste also imposes a burden on the …

Governments realize a significant gap exists between existing efforts in customer experience
and citizen expectations for implementing a digital platform in e-government (DPEG) …

Governments have adopted e-participation, but citizens' engagement in e-participation is
limited. While studies have visited the topic of e-participation factors, few have considered …

Purpose Consumers today actively participate in online purchasing experiences. As a result,
it is critical to comprehend the behavioral aspects of novel technology usage, such as …

Digitization and lightning expansions in digital technology have made it possible to collect
data on almost anything, making it easier to quantify and integrate the collected data. The …