AI in marketing, consumer research and psychology: A systematic literature review and research agenda

MM Mariani, R Perez‐Vega, J Wirtz - Psychology & Marketing, 2022‏ - Wiley Online Library
This study is the first to provide an integrated view on the body of knowledge of artificial
intelligence (AI) published in the marketing, consumer research, and psychology literature …

The role of politeness in human–machine interactions: a systematic literature review and future perspectives

P Ribino - Artificial Intelligence Review, 2023‏ - Springer
The growing prevalence of interactions between humans and machines, coupled with the
rapid development of intelligent and human-like features in technology, necessitates …

[HTML][HTML] The role of the human-robot interaction in consumers' acceptance of humanoid retail service robots

CS Song, YK Kim - Journal of Business Research, 2022‏ - Elsevier
Abstract The Retail Service Robot (RSR) is a humanoid robot that uses AI service
automation to provide customized shop** assistance. Based upon Computers-Are-Social …

Embracing digital companions: Unveiling customer engagement with anthropomorphic AI service robots in cross-cultural context

K Mehmood, P Kautish, TR Shah - Journal of Retailing and Consumer …, 2024‏ - Elsevier
The current understanding of anthropomorphic AI service robots (AISR) remains mostly
fragmented in literature. Based on related research and CASA framework, this research …

[ספר][B] Value sensitive design: Sha** technology with moral imagination

B Friedman, DG Hendry - 2019‏ - books.google.com
Using our moral and technical imaginations to create responsible innovations: theory,
method, and applications for value sensitive design. Implantable medical devices and …

[ספר][B] Robot rights

DJ Gunkel - 2018‏ - books.google.com
A provocative attempt to think about what was previously considered unthinkable: a serious
philosophical case for the rights of robots. We are in the midst of a robot invasion, as devices …

Human-robot facial coexpression

Y Hu, B Chen, J Lin, Y Wang, Y Wang, C Mehlman… - Science Robotics, 2024‏ - science.org
Large language models are enabling rapid progress in robotic verbal communication, but
nonverbal communication is not kee** pace. Physical humanoid robots struggle to …

A is for artificial intelligence: the impact of artificial intelligence activities on young children's perceptions of robots

R Williams, HW Park, C Breazeal - … of the 2019 CHI conference on …, 2019‏ - dl.acm.org
We developed a novel early childhood artificial intelligence (AI) platform, PopBots, where
preschool children train and interact with social robots to learn three AI concepts: knowledge …

Robotic transformative service research: deploying social robots for consumer well-being during COVID-19 and beyond

AP Henkel, M Čaić, M Blaurock, M Okan - Journal of Service …, 2020‏ - emerald.com
Purpose Besides the direct physical health consequences, through social isolation COVID-
19 affects a considerably larger share of consumers with deleterious effects for their …

A review on the use of robots in education and young children

LPE Toh, A Causo, PW Tzuo, IM Chen… - Journal of Educational …, 2016‏ - JSTOR
ABSTRACT A systematic review was carried out to examine the use of robots in early
childhood and lower level education. The paper synthesizes the findings of research studies …