[HTML][HTML] Cultural intelligence as an antecedent of satisfaction with the travel app and with the tourism experience

ÁL Coves-Martínez, CM Sabiote-Ortiz… - Computers in Human …, 2022 - Elsevier
Smartphones and apps exert a decisive influence on the tourism industry. However, cultural
differences can be a barrier to technology-transfer and they influence all aspects of …

Cross-cultural training and cultural intelligence of hospitality students: a case study in Egypt and Spain

M Kamal Abdien, M Jacob - Journal of Teaching in Travel & …, 2019 - Taylor & Francis
This study aims to evaluate the cultural intelligence (CQ) of students from hotel schools in
Egypt and Spain. The study was conducted on a sample of first-and fourth-year students in …

Every storm will pass: Examining expat's host country-destination image, cultural intelligence and renewed destination loyalty in COVID-19 tourism

U Zaman, M Aktan, M Gohar Qureshi… - Cogent Business & …, 2021 - Taylor & Francis
The massive cultural transformation in the pandemic-paused tourism industry has revamped
loyalty towards destinations, thus prompting scholarly attention towards global expats who …

Role of Sales Representative's Cultural Intelligence in Enhancing Customer Satisfaction among the Tenants and Property Buyers in Malaysia

Z Hassan, A Basit… - Hassan, Z., Basit, A & …, 2020 - papers.ssrn.com
The purpose of this research is to examine the impact of real estate sales representative's
cultural intelligence on customer satisfaction in Malaysia. A sample size of 535 respondents …

The Model of Smart Governance of Urban Culture (SGUC) in Multicultural Cities

SJ Faraji, DA Rezende, MJ Naozar, M Arash, M Arman - 2023 - cambridge.org
In today's world, the rapid growth of the phenomenon of globalization which has brought
about cultural confrontation an increase in cultural tension and, cultural diversity has more …

Empathy and Social Connection: The Heart of Sustainable Travel Experiences

RP Coutinho - Promoting Sustainability in Psychosocial Travel …, 2025 - igi-global.com
This chapter examines the pivotal roles of empathy and social connections in advancing
sustainable tourism. It explores how these psychosocial constructs enhance cultural integrity …

[PDF][PDF] Cultural Intelligence, Emotional Labor, and Job Performance: A Proposed Mediation Model

MU Devi, G Randhawa - … Journal of Commerce Department of ACFA, 2023 - academia.edu
This paper aims to review the existing literature relating to cultural intelligence (CQ),
emotional labor (EL), and job performance (JP) to propose a theoretical model. The …

Relevancia de la inteligencia cultural en la calidad en el servicio al turismo internacional

MPA Granados - Revista de El Colegio de San Luis, 2024 - revista.colsan.edu.mx
Los actuales cambios en el escenario global repercuten en la conformación del turismo
internacional en México. Los estudios de la Organización para la Cooperación y el …

Perils of speed dating: an Australian success story in Chinese outbound tourism

D Lindsay, AP Kriz, R Johns… - Journal of Policy …, 2020 - Taylor & Francis
This paper provides insights and lessons about how Western tourism operators can build
and maintain business-to-business relationships with Chinese tourism providers. The case …

[PDF][PDF] Investigation the Effect of Cultural Intelligence of Tabriz Bazaar Traders and Shopkeepers on Loyalty of Domestic Tourists

F Karami, A Ghanbari, MA Davari - Journal of Urban Tourism, 2021 - journals.ut.ac.ir
Conclusion This study was going to find the relationship between cultural intelligence
variables, cultural intelligence strategy, cultural intelligence knowledge, cultural intelligence …