Blockchain-empowered sustainable manufacturing and product lifecycle management in industry 4.0: A survey

J Leng, G Ruan, P Jiang, K Xu, Q Liu, X Zhou… - … and sustainable energy …, 2020 - Elsevier
Sustainability is a pressing need, as well as an engineering challenge, in the modern world.
Develo** smart technologies is a critical way to ensure that future manufacturing systems …

Enhancing customer loyalty through Artificial Intelligence (AI), Internet of Things (IoT), and Big Data technologies: improving customer satisfaction, engagement …

N Rane - Internet of Things (IoT), and Big Data Technologies …, 2023 - papers.ssrn.com
In the rapidly evolving business landscape of today, nurturing customer allegiance has
become a central objective for organizations aiming to maintain their competitive edge. This …

Public blockchains for resource-constrained IoT devices—A state-of-the-art survey

JH Khor, M Sidorov, PY Woon - IEEE Internet of Things Journal, 2021 - ieeexplore.ieee.org
Although blockchain offers a lot of benefits for the Internet-of-Things (IoT) network in terms of
security, there are a number of barriers to its widespread adoption. Since many IoT networks …

[HTML][HTML] From ambivalence to trust: Using blockchain in customer loyalty programs

M Utz, S Johanning, T Roth, T Bruckner… - International Journal of …, 2023 - Elsevier
Global initiatives on climate protection and national sustainability policies are accelerating
the replacement of fossil fuels with renewable energy sources. Many electricity suppliers are …

Integration of hardware security modules and permissioned blockchain in industrial iot networks

AJ Cabrera-Gutiérrez, E Castillo… - IEEE …, 2022 - ieeexplore.ieee.org
Hardware Security Modules (HSM) serve as a hardware based root of trust that offers
physical protection while adding a new security layer in the system architecture. When …

Blockchain application in consumer services: A review and future research agenda

Bhawna, P Gupta, P Rai… - International Journal of …, 2023 - Wiley Online Library
The potential of blockchain technology (BCT) to modify and innovates established business
structures and frameworks has received widespread attention. Academia and businesses …

Blockchain-based loyalty management system

AF Santos, J Marinho, J Bernardino - Future Internet, 2023 - mdpi.com
Loyalty platforms are designed to increase customer loyalty and thus increase consumers'
attraction to purchase. Although successful in increasing brand reach and sales, these …

Loyalty program using blockchain

O Sönmeztürk, T Ayav, YM Erten - 2020 IEEE international …, 2020 - ieeexplore.ieee.org
The traditional loyalty systems usually offer people benefits in a specific sector. The users
usually need to stay within the loyalty system for a long time and accumulate points in order …

Blockchain (bc) upending customer experience: Promoting a new customer relationship management (crm)

MA Ghazaleh, AM Zabadi - J. Mgmt. & Sustainability, 2021 - HeinOnline
This study aims to explore the role of BC and its impact on CRM by suggesting an extended
CRM on the basis of BC capabilities thru develo** an analytic hierarchy planning-based …

A readiness assessment framework for the adoption of 5G based smart-living services

M Stojanović, M Radenković, S Popović… - Information Systems and …, 2023 - Springer
The subject of this article is to analyze the users' attitude towards new, 5G-enabled smart
living services before their commercial launch. The goal is to offer a framework for the …