[HTML][HTML] Progress on novelty in tourism: An integration of personality, attitudinal and emotional theoretical foundations

IH Blomstervik, SO Olsen - Tourism Management, 2022 - Elsevier
Novelty is often depicted as the essence of travelling and is gaining attention in the tourism
literature. However, the understanding of novelty is diverse, with multiple theoretical …

Customer-robot interactions: Understanding customer experience with service robots

D Huang, Q Chen, J Huang, S Kong, Z Li - International Journal of …, 2021 - Elsevier
Technology developments relating to automation, artificial intelligence, and robots have
transformed the landscape of service industries, including hospitality and tourism. Through a …

Understanding the intention to revisit a destination by expanding the theory of planned behaviour (TPB)

GA Abbasi, J Kumaravelu, YN Goh… - Spanish Journal of …, 2021 - emerald.com
Purpose The purpose of this study is to unearth the factors that influence tourists' revisit
intention. The proposed model of the study is grounded on using the theory of planned …

[HTML][HTML] Make it memorable: Tourism experience, fun, recommendation and revisit intentions of Chinese outbound tourists

X Chen, Z Cheng, GB Kim - Sustainability, 2020 - mdpi.com
Due to the fact that Chinese tourists are becoming the main players in the international
tourism market, with large growth potential, this research empirically identifies the …

Why do consumers forgive online travel agencies? A multi-study approach

A Kumar, A Shankar - Australasian Marketing Journal, 2024 - journals.sagepub.com
This paper investigates how consumers respond to online recovery strategies in response to
a service failure in the online travel agencies (OTA) context. The study also examines the …

[PDF][PDF] Destination image analysis and its strategic implications: A literature review from 1990 to 2019

RY Huang, WJ Chang, CY Chang - Int. J. Tour. Hosp. Rev, 2021 - researchgate.net
Purpose of the study:" Image" not only exists in the market of consumption goods as well as
tourism but also is the criteria usually used by consumers to make decisions. However, little …

Understanding Vietnamese consumers' perception and word-of-mouth intentions towards Airbnb

TTMD Do, LN Pereira - Journal of Hospitality and Tourism …, 2023 - emerald.com
Purpose This paper aims to provide a comprehensive understanding of Vietnamese
consumers' perceived value and to explore the relationships between its constructs …

The impact of customer perceived value on customer satisfaction and loyalty toward the food delivery robot service

C Hong, EK Choi, HW Joung, HS Kim - Journal of Hospitality and …, 2023 - emerald.com
Purpose Food delivery robot service (FDRS) is a novel service using autonomous delivery
robots that alters human delivery in mobile food ordering. Despite FDRS companies' …

Are functional, emotional and social values interrelated? A study of traditional guesthouses in Iran

SM Rasoolimanesh, M Iranmanesh, M Amin… - International Journal of …, 2020 - emerald.com
Purpose This study aims to examine the interrelationships between the dimensions of
perceived value, including functional, emotional and social values. The mediating role of …

Extending the theory of planned behaviour to predict the intention to take the new high-speed rail for intercity travel in Libya: Assessment of the influence of novelty …

MN Borhan, ANH Ibrahim, MAA Miskeen - Transportation Research Part A …, 2019 - Elsevier
This study aims to investigate the readiness of car drivers to use High-Speed Rail (HSR) for
intercity travel in Libya. This study proposes including three new constructs, ie novelty …