A Systematic Review of Social Robots in Shop** Environments

MU Khan, Z Erden - International Journal of Human–Computer …, 2024 - Taylor & Francis
Social robots, driven by cutting-edge technologies are designed to cater to various societal
needs, facilitating complex human interactions involving multiple users and stakeholders …

Playful recommendation: sales promotion that robots stimulate pleasant feelings instead of product explanation

T Iwamoto, J Baba, J Nakanishi… - IEEE robotics and …, 2022 - ieeexplore.ieee.org
Successful cases of robot sales promotions have been increasing. Users tend to make
purchases when robots properly interact with users. Most robot interactions …

Multiple-agent promotion in a grocery store: effects of modality and variability of agents on customer memory

T Mizuho, Y Okafuji, J Baba, T Narumi - Frontiers in Robotics and AI, 2024 - frontiersin.org
The use of social robots for product advertising is becoming prevalent. Previous studies
have demonstrated that social robots can positively impact ad hoc sales recommendations …

An animation character robot that increases sales

R Matsumura, M Shiomi - Applied Sciences, 2022 - mdpi.com
Featured Application Investigating the effects of a social robot on sales in shop** malls. A
potential application is the design of social robot behaviors in scenarios where robots work …

Kawaii Computing: Sco** Out the Japanese Notion of Cute in User Experiences with Interactive Systems

Y Wang, K Seaborn - Extended Abstracts of the CHI Conference on …, 2024 - dl.acm.org
Kawaii computing is a new term for a steadily growing body of work on the Japanese notion
of “cute” in human-computer interaction (HCI) research and practice. Kawaii is distinguished …

Pop**-Up Poster: A Pin-Based Promotional Poster Device for Engaging Customers through Physical Shape Transformation

K Tanaka, Y Okafuji, T Iwamoto - Proceedings of the ACM on Human …, 2024 - dl.acm.org
Promotional media, such as paper posters and digital signage, are installed in shop**
malls to recommend products and services. However, it has been reported that many …

Perceptive Recommendation Robot: Enhancing Receptivity of Product Suggestions Based on Customers' Nonverbal Cues

M Iwasaki, A Yamazaki, K Yamazaki, Y Miyazaki… - …, 2024 - pmc.ncbi.nlm.nih.gov
Service robots that coexist with humans in everyday life have become more common, and
they have provided customer service in physical shops around the world in recent years …

Pick-me-up strategy for a self-recommendation agent: A pilot field experiment in a convenience store

T Iwamoto, J Baba, J Nakanishi, K Nishi… - 2022 17th ACM/IEEE …, 2022 - ieeexplore.ieee.org
Research on self-recommending product agents is under way. Compared with product
promotion by humanoid robot agents, self-recommending agents can call a passing cus …

Gaze-Aware Social Interaction Techniques for Human-Robot Collaborative Shop**

M Iwasaki, K Ogawa, T Kawamura… - … Technologies and Social …, 2023 - Springer
Robots that provide customer service in physical stores are being researched as a means of
coexisting with people in everyday situations. One issue with such robots is that their …

Avatar design focusing on kawaii motions

T Kawakita, T Nishimura - 2023 - dspace.jaist.ac.jp
Avatars and agents are one of the important products in the metaverse. Kawaii value could
potentially enhance the sales of avatars. This study aims to identify the kawaii motions of …