[HTML][HTML] An assessment of alternative social banking systems using T-Spherical fuzzy TOP-DEMATEL approach
Assessment of alternative banking systems is a difficult problem with multiple and conflicting
criteria. This study proposes a multi-criteria decision-making (MCDM) model for evaluating …
criteria. This study proposes a multi-criteria decision-making (MCDM) model for evaluating …
[HTML][HTML] Financial innovation and bank financial performance: Evidence from Nigerian deposit money banks
O Ashiru, G Balogun, O Paseda - Research in Globalization, 2023 - Elsevier
Since the global financial crisis of 2008, there has been increasing attention on the impact of
financial innovation (FI) on the financial services industry. Despite wide consensus on the …
financial innovation (FI) on the financial services industry. Despite wide consensus on the …
[HTML][HTML] Determinants of digital banking adoption in the Kingdom of Saudi Arabia: A technology acceptance model approach
HA Alnemer - Digital Business, 2022 - Elsevier
This study aims at investigating the determinants of digital banking adoption in the Kingdom
of Saudi Arabia using the Technology Acceptance Model (TAM). The study is based on data …
of Saudi Arabia using the Technology Acceptance Model (TAM). The study is based on data …
There is a secret to success: Linking customer experience management practices to profitability
Customer experience (CX) and customer experience management (CXM) are key tenets of
the presently dominant marketing research and management strategy paradigm. Despite …
the presently dominant marketing research and management strategy paradigm. Despite …
The effectiveness of centralized payment network advertisements on digital branding during the COVID-19 crisis
Crises are always challenging for banking systems. In the case of COVID-19, centralized
payment networks and FinTech companies' websites have been affected by user behavior …
payment networks and FinTech companies' websites have been affected by user behavior …
Role of artificial intelligence in moderating the innovative financial process of the banking sector: a research based on structural equation modeling
This study seeks to find the moderating role of AI in the association between a bank's
innovative financial process and the bank's market share. The data were analyzed using …
innovative financial process and the bank's market share. The data were analyzed using …
Digital technology adoption, workforce agility and digital technology outcomes in the context of the banking industry of India
Purpose The rapid adoption of digital technology forced the leaders to explore and examine
the drivers and facilitators capable of enhancing the bank's performance. This paper …
the drivers and facilitators capable of enhancing the bank's performance. This paper …
Factors impacting senior citizens' adoption of E-banking post COVID-19 pandemic: an empirical study from India
R Jena - Journal of Risk and Financial Management, 2023 - mdpi.com
The global economy and the financial sector have suffered due to the COVID-19 epidemic.
The banking industry has seen an increase in digital channels and payments, consumer …
The banking industry has seen an increase in digital channels and payments, consumer …
[HTML][HTML] Implementing artificial intelligence empowered financial advisory services: A literature review and critical research agenda
Robo-advisors, also known as robo-advisory services, significantly reshape customer
service in financial advisory industries, transforming retail investor markets by substituting …
service in financial advisory industries, transforming retail investor markets by substituting …
Map** research in marketing: trends, influential papers and agenda for future research
Purpose This study aims to map the conceptual structure and evolution of the recent
scientific literature published in marketing journals to identify the areas of interest and …
scientific literature published in marketing journals to identify the areas of interest and …