We review the burgeoning literature on the social effects of emotions, documenting the
impact of emotional expressions on observers' affect, cognition, and behavior. We find …

Research in psychology and organizational behavior has made substantial progress in
understanding what affects employee health and well‐being. In this review article, we …

To better understand the role of artificial intelligence in the development of entrepreneurial
rhetoric, we examine how generative language models such as ChatGPT serve as viable …

Drawing on the job demand-resource (JD-R) model, the current study constructs a dual-
pathway approach which aims to reveal the mixed impact of AI awareness on service …

The present research investigates the crucial role of “Transformational Leadership (TFL)” on
employees'“anxiety”,“personal stress”, and “workplace loneliness”, and finally on …

The purpose of this paper is to explore the human resource management (HRM) practices
adopted by hotels during COVID-19 and to examine the impact of COVID-19 on the …

Purpose The service sector is at an inflection point with regard to productivity gains and
service industrialization similar to the industrial revolution in manufacturing that started in the …

The widespread adoption of video-conferencing has not only transformed communication at
scale, but also increased feelings of Zoom fatigue among workers around the world …

This study meta-analytically examined 35 antecedents of turnover intention in the hospitality
industry. Results based on 391 correlations from 144 independent studies indicated that …

Positive organizational scholarship has led to a growing interest in the critical role of positive
emotions for the lives of both workers and organizations. We review and integrate the …