Social commerce, which combines the transactional side of e-commerce with social
interactions, has grown in popularity throughout the last years. Despite the fact that the issue …

E-commerce live streaming has become a popular emerging trend worldwide. However, as
an obstacle to consumer decision-making, product uncertainty is still a concern in e …

Retailers often face pressure from stakeholders to address social and environmental issues.
The purpose of this study is to investigate the influence of retailer corporate social …

Live streaming social commerce, a booming branch of online retailing, has enabled online
retailers to interact with customers face to face, defying spatial restrictions. Recent research …

The increasing interest in online shop** in recent years has increased the importance of
understanding customer engagement valence (CEV) in a virtual service network. There is …

Purpose Consumers are worried about sharing their sensitive information during online
shop** due to the e-tailer's unethical practices and hacking-related concerns. Prior …

Purpose Since the outbreak of the COVID-19 pandemic, customers fear for their health when
interacting with service providers. To mitigate this fear service providers are using safety …

Remanufacturing has received increasing attention from researchers over the last decade.
While many associated operational issues have been extensively studied, research into the …

Buyers' loyalty is critical for the success and survival of any online seller. Prior research
regards social capital as an important determinant of an individual's behavior. However …

Purpose Recently, traditional financial institutions are facing strong competition from
disruptive innovators (Fintech firms) forcing them to increasingly invest in new IT solutions to …