This paper reports the performance measurement practices of four Japanese banks. The
research is a field study informed by the new institutional sociology theory. It sought to …

The increasing importance of information technology (IT) services in the global economy
prompts researchers in the field of information systems (IS) to give special attention to the …

This paper examines two ways to create business value of information technology (BVIT):
resource structuring and capability building. We develop a research model positing that IT …

Alignment between business strategy and IS strategy is widely believed to improve business
performance. This paper examines the impact of alignment on perceived business …

The global reach of the Web technological platform, along with the range of services that it
supports, makes it a powerful business resource. However, realization of operational and …

Prior research argues that alignment between business and information systems (IS)
strategies enhances organizational performance. However, factors affecting alignment have …

The objective of this empirical study is to identify various profiles of technological
deployment specific to various types of business strategy that best support organizational …

Abstract: We argue that there currently is a global tendency for management accounting
system designs and general ideas to converge. After offering examples of such …

Recently, despite huge incentives and subsequent increases in investment in customer
relationship management technology, many firms have not been able to increase their …

Information technology (IT) has come to play a prominent role in organiza-tional existence,
leading to the belief that information systems (IS) strategy should be aligned with the …