[HTML][HTML] Organisational response strategies to COVID-19 in the sharing economy
The COVID-19 pandemic has impacted production and consumption patterns across the
world and forced many organisations to respond. However, there is a lack of understanding …
world and forced many organisations to respond. However, there is a lack of understanding …
A framework for effective corporate communication after cyber security incidents
R Knight, JRC Nurse - Computers & Security, 2020 - Elsevier
A major cyber security incident can represent a cyber crisis for an organisation, in particular
because of the associated risk of substantial reputational damage. As the likelihood of falling …
because of the associated risk of substantial reputational damage. As the likelihood of falling …
" Now I'm a bit {angry:}" Individuals' Awareness, Perception, and Responses to Data Breaches that Affected Them
Despite the prevalence of data breaches, there is a limited understanding of individuals'
awareness, perception, and responses to breaches that affect them. We provide novel …
awareness, perception, and responses to breaches that affect them. We provide novel …
[HTML][HTML] A cross-disciplinary review of crisis spillover research: Spillover types, risk factors, and response strategies
Y Wang, D Laufer - Public Relations Review, 2024 - Elsevier
The spillover effect of crises has become an emerging research topic in the field of crisis
communication, however to our knowledge a cross-disciplinary review of the literature on …
communication, however to our knowledge a cross-disciplinary review of the literature on …
A framework for data privacy and security accountability in data breach communications
Organisations need to take steps to protect the privacy and security of the personal
information they hold. However, when data is breached, how do individuals know whether …
information they hold. However, when data is breached, how do individuals know whether …
Data breaches and effective crisis communication: a comparative analysis of corporate reputational crises
S Kuipers, M Schonheit - Corporate Reputation Review, 2022 - Springer
Online data breaches are recurrent and damaging cyber incidents fors organizations
worldwide. This study examines how organizations can effectively mitigate reputational …
worldwide. This study examines how organizations can effectively mitigate reputational …
Awareness, Intention,(In) Action: Individuals' Reactions to Data Breaches
Data breaches are prevalent. We provide novel insights into individuals' awareness,
perception, and responses to breaches that affect them through two online surveys: a main …
perception, and responses to breaches that affect them through two online surveys: a main …
Trust fall: data breach perceptions from loyalty and non-loyalty customers
Due to increased technological development in the service industry, protecting consumers'
personal data has become a critical concern. When companies' information systems are …
personal data has become a critical concern. When companies' information systems are …
Exploring stakeholder perceptions and policy implications for strategic managment of large‐size classes: A systematic literature review
H Molavi - Review of Education, 2024 - Wiley Online Library
Inevitably having large‐size classes creates a huge number of challenges but also benefits
that motivate the higher education institutes to recruit large‐size student bodies. This paper …
that motivate the higher education institutes to recruit large‐size student bodies. This paper …
Introducing the Co-oriented Scansis (CoS) model: A case of chatbot, Lee-Luda
H Jang, S Lee - Public Relations Review, 2023 - Elsevier
This study presents the Co-oriented Scansis (CoS) model, which provides a comprehensive
understanding of scansis—a recently identified crisis type integrated into the Situational …
understanding of scansis—a recently identified crisis type integrated into the Situational …