Re-examining the unified theory of acceptance and use of technology (UTAUT): Towards a revised theoretical model
Based on a critical review of the Unified Theory of Acceptance and Use of Technology
(UTAUT), this study first formalized an alternative theoretical model for explaining the …
(UTAUT), this study first formalized an alternative theoretical model for explaining the …
The unified theory of acceptance and use of technology (UTAUT): a literature review
Purpose–The purpose of this paper is to perform a systematic review of articles that have
used the unified theory of acceptance and use of technology (UTAUT). Design/methodology …
used the unified theory of acceptance and use of technology (UTAUT). Design/methodology …
Adoption of artificial intelligence integrated CRM system: an empirical study of Indian organizations
Purpose The purpose of this study is to explore the behavioral intention of the employees to
adopt artificial intelligence (AI) integrated customer relationship management (CRM) system …
adopt artificial intelligence (AI) integrated customer relationship management (CRM) system …
Citizen's adoption of an e-government system: Validating extended social cognitive theory (SCT)
By employing an extended social cognitive theory, this study examines factors (such as
outcome expectation, affect, anxiety, self-efficacy and social influence) influencing intention …
outcome expectation, affect, anxiety, self-efficacy and social influence) influencing intention …
Assessing the determinants of internet banking adoption intentions: A social cognitive theory perspective
Internet banking adoption is one area that has received attention from scholars. The extant
studies have mainly used technology acceptance models and behavioural theories which …
studies have mainly used technology acceptance models and behavioural theories which …
Adoption of AI-integrated CRM system by Indian industry: from security and privacy perspective
S Chatterjee, SK Ghosh, R Chaudhuri… - Information & Computer …, 2021 - emerald.com
Purpose The purpose of this study is to make an attempt to identify the factors responsible
for the adoption of an artificial intelligence (AI)-integrated customer relationship …
for the adoption of an artificial intelligence (AI)-integrated customer relationship …
[HTML][HTML] Integrating trust and personal values into the Technology Acceptance Model: The case of e-government services adoption
Abstract The Technology Acceptance Model (TAM) is considered one of the best frameworks
to understand technology-related adoptions that can be extended and adapted to the …
to understand technology-related adoptions that can be extended and adapted to the …
ICT-enabled CRM system adoption: a dual Indian qualitative case study and conceptual framework development
S Chatterjee, R Chaudhuri, D Vrontis… - Journal of Asia …, 2021 - emerald.com
Purpose The paper aims to develop a comprehensive framework for adopting an information
and communication technology (ICT)-enabled customer relationship management (CRM) …
and communication technology (ICT)-enabled customer relationship management (CRM) …
A meta-analysis of existing research on citizen adoption of e-government
The purpose of this paper is to perform a weight-analysis and to undertake a meta-analysis
of findings reported in published research on the adoption and diffusion of e-government …
of findings reported in published research on the adoption and diffusion of e-government …
Citizen adoption of e-government: a literature review and conceptual framework
The study extensively reviews various models that have been used for studying citizen
adoption of e-government. The study also presents a comprehensive review of factors that …
adoption of e-government. The study also presents a comprehensive review of factors that …