Social media has become common as a means to convey opinions and express the extent
of satisfaction and dissatisfaction with a service or product. In the Kingdom of Saudi Arabia …

Customer satisfaction and loyalty are essential for every business. Feedback prediction and
social media classification are crucial and play a key role in accurately identifying customer …

This study aims to classify service quality elements in candy industry in order to determine
their instrumentality to customer satisfaction. To address this purpose, a Fuzzy Kano …

Global automotive aftermarket industry is witnessing significant developments and
disruptions. Hence, automotive companies are constantly looking for better insights of …

Penelitian ini bertujuan untuk mengetahui pengaruh kualitas pelayanan terhadap loyalitas
pelanggan melalui kepuasan pelanggan sebagai pemediasi. Responden dalam penelitian …

The needs and quality expectations are not the same among different customers; therefore,
internet service providers (ISPs) companies should cluster their customers and allocate their …

The purpose of this study is to analyze the effects of quality service on the image and the
reputation obtained in restaurants. We also analyze the effect that the business image has …

Marketing function is incomplete if macro marketing role of the marketing system is
excluded. Similarly, the productive system would be meaningless if there are no middlemen …

Nigeria government has over the years come up with different agricultural policy
interventions which emphasize value addition to export crops including cashew as a means …

One the most important goals of any business are to achieve customer satisfaction. The
effect of internal and external features of Kurdish strawberries on customer satisfaction was …