Purpose In the past few decades, relationship management (RM) theory and RM strategies
in business-to-business (B2B) contexts have evolved tremendously, driven by constant …

Purpose Successful digital transformation requires a change in organisational structures,
processes, capabilities and competencies. Digital transformation research is more …

As a cutting‐edge technology with characteristics of transparency, traceability,
decentralization, and immutability, blockchain technology (BCT) has been thought as an …

Rapid growth and urbanizing populations are transforming Africa, despite environmental
turbulence, uncertainty and relational complexity. Research highlights how small firms rely …

Purpose Facial recognition payment is an emerging mobile payment method that uses
human biometrics for personal identification. The purpose of this study is to examine how …

While research on the relationship between quality management practices and inter-
organizational project performance has found inconsistent results, few studies have …

This research tests a multistage model of trust in business-to-business (B2B) relationships.
The model contains three forms of trust, each with unique drivers and consequences for …

How does trust facilitate knowledge sharing between business partners in an emerging
market? We advance the relational view of knowledge sharing by theoretically develo** …

Although novelty-centered business model design (NBMD) has attracted much attention,
how it is affected by supply chain integration (SCI) is still inconclusive. Based on …

In an ever-changing environment, business relationships are becoming increasingly
complex. This particularly applies to the business-to-business (B2B) service sector due to its …