Innovative drivers for family business models in tourism
Purpose The aim of this paper is to verify whether, in the tourism sector, the “family business
model” is an important development opportunity and, in particular, if it is an innovation driver …
model” is an important development opportunity and, in particular, if it is an innovation driver …
Thriving family businesses in tourism and hospitality: a systematic review and a synthesis of the relevant literature
Thriving family businesses in tourism and hospitality: A systematic review and a synthesis of the
relevant literature | Emerald Insight Books and journals Case studies Expert Briefings Open …
relevant literature | Emerald Insight Books and journals Case studies Expert Briefings Open …
Network science and sustainable performance of family businesses in tourism
Purpose There is a little appreciation for the role network science can play in sustainable
tourism, and it is not quite clear to what extent generic models from the tourism network …
tourism, and it is not quite clear to what extent generic models from the tourism network …
[HTML][HTML] The 'customer journey': Learning from customers in tourism experience encounters
JM Yachin - Tourism management perspectives, 2018 - Elsevier
For micro-tourism firms, customers are a readily-accessible and highly important knowledge
source that often remains unutilised. This study explores firm–customer encounters along …
source that often remains unutilised. This study explores firm–customer encounters along …
Assessing the impact of brand equity and customer experience on brand loyalty in the United Arab Emirates' hotel industry
MT Nuseir - International Journal of Business Excellence, 2021 - inderscienceonline.com
Contributing to the existing literature regarding the hotel industry of the United Arab
Emirates, this research study aimed to assess the impact of brand equity and the quality of …
Emirates, this research study aimed to assess the impact of brand equity and the quality of …
Entrepreneurial behaviour, firm size and financial performance: the case of rural tourism family firms
Family firms dominate the rural tourism industry, and within these firms family related
interests guide entrepreneurial behaviour. This study utilises the entrepreneurial orientation …
interests guide entrepreneurial behaviour. This study utilises the entrepreneurial orientation …
A multi-layer organizational culture framework for enhancing the financial performance in tourism and hospitality family firms
Prior research on factors influencing the financial performance of tourism and hospitality
family firms concentrated mainly on family-level traits, thus limiting our comprehension of the …
family firms concentrated mainly on family-level traits, thus limiting our comprehension of the …
Destination Innovation Matrix: A framework for new tourism experience and market development
Destination managers must consider whether to continue to consolidate their experiences
and markets or innovate by develo** new experiences and targeting new markets when …
and markets or innovate by develo** new experiences and targeting new markets when …
Exploring drivers of innovation in hospitality family firms
A Kallmuenzer - International Journal of Contemporary Hospitality …, 2018 - emerald.com
Purpose The purpose of this study is to explore which actors in the hospitality industry drive
innovation in hospitality family firms and particularly aims at understanding how these …
innovation in hospitality family firms and particularly aims at understanding how these …
Exploring the role of service quality, atmosphere and food for revisits in restaurants by using a e-mystery guest approach
Purpose Quality in foodservices has become essential, and new methodological ways of
determining service quality enable a better representation of service processes and help to …
determining service quality enable a better representation of service processes and help to …