Artificial Intelligence (AI) agents are predicted to infiltrate most industries within the next
decade, creating a personal, industrial, and social shift towards the new technology. As a …

This article provides a systematic review of the digital divide, a phenomenon which refers to
disparities in Information and Communications Technology access, usage, and outcomes. It …

Artificial Intelligence (AI) has vast potential in marketing. It aids in proliferating information
and data sources, improving software's data management capabilities, and designing …

This study provides a systematic overview of innovation research strands revolving around
AI. By adopting a Systematic Quantitative Literature Review (SQLR) approach, we retrieved …

Artificial intelligence (AI) is a set of rapidly expanding disruptive technologies that are
radically transforming various aspects related to people, business, society, and the …

Artificial intelligence (AI) is a promising generation of digital technologies. Recent
applications and research suggest that AI can not only influence but also accelerate …

The rising use of artificially intelligent (AI) technologies, including generative AI tools, in
organizations is undeniable. As these systems become increasingly integrated into …

Although AI-enabled customer relationship management (CRM) systems have gained
momentum in healthcare to enhance performance, there is a striking dearth of knowledge on …

Since the onset of the COVID-19 pandemic, many organizations have permitted their
employees to work from anywhere, giving rise to the phenomenon of the digital workplace …

This study contributes to the extant literature by empirically investigating the influence of
Business-to-Business (B2B) firms' technology readiness on information technology …