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The dynamics of warmth and competence judgments, and their outcomes in organizations
Two traits–warmth and competence–govern social judgments of individuals and groups, and
these judgments shape people's emotions and behaviors. The present chapter describes …
these judgments shape people's emotions and behaviors. The present chapter describes …
Universal dimensions of social cognition: Warmth and competence
Like all perception, social perception reflects evolutionary pressures. In encounters with
conspecifics, social animals must determine, immediately, whether the 'other'is friend or foe …
conspecifics, social animals must determine, immediately, whether the 'other'is friend or foe …
To err is human (-oid): how do consumers react to robot service failure and recovery?
Robots are the next wave in service technology; however, this advanced technology is not
perfect. This research examines how social perceptions regarding the warmth and …
perfect. This research examines how social perceptions regarding the warmth and …
The primacy of morality in impression development: Theory, research, and future directions
Over the past few decades, two-factor models of social cognition have emerged as a
dominant framework for understanding impression development. These models suggest that …
dominant framework for understanding impression development. These models suggest that …
Warmth and competence as universal dimensions of social perception: The stereotype content model and the BIAS map
The stereotype content model (SCM) defines two fundamental dimensions of social
perception, warmth and competence, predicted respectively by perceived competition and …
perception, warmth and competence, predicted respectively by perceived competition and …
You want to give a good impression? Be honest! Moral traits dominate group impression formation
Research has shown that warmth and competence are core dimensions on which
perceivers judge others and that warmth has a primary role at various phases of impression …
perceivers judge others and that warmth has a primary role at various phases of impression …
Microfoundations of corporate social responsibility and irresponsibility
This study examines the importance of social perception of corporate social responsibility
(CSR) and irresponsibility (CSI). Drawing from social psychology literature on stereotypes …
(CSR) and irresponsibility (CSI). Drawing from social psychology literature on stereotypes …
Towards an operationalization of the fundamental dimensions of agency and communion: Trait content ratings in five countries considering valence and frequency of …
Despite many convergences in theorizing and research on the two fundamental dimensions
of social judgment the operationalizations differ considerably across studies and possible …
of social judgment the operationalizations differ considerably across studies and possible …
The name-pronunciation effect: Why people like Mr. Smith more than Mr. Colquhoun
Names are rich sources of information. They can signal gender, ethnicity, or class; they may
connote personality characteristics ranging from warmth and cheerfulness to morality. But …
connote personality characteristics ranging from warmth and cheerfulness to morality. But …
Social neuroscience evidence for dehumanised perception
Dehumanisation describes perceiving a person as nonhuman in some ways, such as
lacking a mind. Social psychology is beginning to understand cognitive and affective causes …
lacking a mind. Social psychology is beginning to understand cognitive and affective causes …