The dynamics of warmth and competence judgments, and their outcomes in organizations

AJC Cuddy, P Glick, A Beninger - Research in organizational behavior, 2011 - Elsevier
Two traits–warmth and competence–govern social judgments of individuals and groups, and
these judgments shape people's emotions and behaviors. The present chapter describes …

Universal dimensions of social cognition: Warmth and competence

ST Fiske, AJC Cuddy, P Glick - Trends in cognitive sciences, 2007 - cell.com
Like all perception, social perception reflects evolutionary pressures. In encounters with
conspecifics, social animals must determine, immediately, whether the 'other'is friend or foe …

To err is human (-oid): how do consumers react to robot service failure and recovery?

S Choi, AS Mattila, LE Bolton - Journal of Service Research, 2021 - journals.sagepub.com
Robots are the next wave in service technology; however, this advanced technology is not
perfect. This research examines how social perceptions regarding the warmth and …

The primacy of morality in impression development: Theory, research, and future directions

M Brambilla, S Sacchi, P Rusconi… - Advances in experimental …, 2021 - Elsevier
Over the past few decades, two-factor models of social cognition have emerged as a
dominant framework for understanding impression development. These models suggest that …

Warmth and competence as universal dimensions of social perception: The stereotype content model and the BIAS map

AJC Cuddy, ST Fiske, P Glick - Advances in experimental social …, 2008 - Elsevier
The stereotype content model (SCM) defines two fundamental dimensions of social
perception, warmth and competence, predicted respectively by perceived competition and …

You want to give a good impression? Be honest! Moral traits dominate group impression formation

M Brambilla, S Sacchi, P Rusconi… - British journal of …, 2012 - Wiley Online Library
Research has shown that warmth and competence are core dimensions on which
perceivers judge others and that warmth has a primary role at various phases of impression …

Microfoundations of corporate social responsibility and irresponsibility

CT Shea, OV Hawn - Academy of Management Journal, 2019 - journals.aom.org
This study examines the importance of social perception of corporate social responsibility
(CSR) and irresponsibility (CSI). Drawing from social psychology literature on stereotypes …

Towards an operationalization of the fundamental dimensions of agency and communion: Trait content ratings in five countries considering valence and frequency of …

AE Abele, M Uchronski, C Suitner… - European Journal of …, 2008 - Wiley Online Library
Despite many convergences in theorizing and research on the two fundamental dimensions
of social judgment the operationalizations differ considerably across studies and possible …

The name-pronunciation effect: Why people like Mr. Smith more than Mr. Colquhoun

SM Laham, P Koval, AL Alter - Journal of Experimental Social Psychology, 2012 - Elsevier
Names are rich sources of information. They can signal gender, ethnicity, or class; they may
connote personality characteristics ranging from warmth and cheerfulness to morality. But …

Social neuroscience evidence for dehumanised perception

LT Harris, ST Fiske - European review of social psychology, 2009 - Taylor & Francis
Dehumanisation describes perceiving a person as nonhuman in some ways, such as
lacking a mind. Social psychology is beginning to understand cognitive and affective causes …