[HTML][HTML] Analysis of email management strategies and their effects on email management performance

P Letmathe, E Noll - Omega, 2024 - Elsevier
Through digitization as well as globalization, communication in the workplace has changed
massively, and email communication is nowadays one important—if not the most important …

“I can't reply with that”: Characterizing problematic email reply suggestions

RE Robertson, A Olteanu, F Diaz, M Shokouhi… - Proceedings of the …, 2021 - dl.acm.org
In email interfaces, providing users with reply suggestions may simplify or accelerate
correspondence. While the “success” of such systems is typically quantified using the …

Learning with weak supervision for email intent detection

K Shu, S Mukherjee, G Zheng, AH Awadallah… - Proceedings of the 43rd …, 2020 - dl.acm.org
Email remains one of the most frequently used means of online communication. People
spend significant amount of time every day on emails to exchange information, manage …

Learning to ignore: A case study of organization-wide bulk email effectiveness

R Kong, H Zhu, JA Konstan - Proceedings of the ACM on Human …, 2021 - dl.acm.org
Bulk email is a primary communication channel within organizations, with all-company
emails and regular newsletters serving as a mechanism for making employees aware of …

“I really need your help with this work..”: A System for Navigating the Tricky Terrain of Managing Up by Leveraging One's Motivation to Get Things Done

S Park, S Vishwabhan, M Muller… - ACM Transactions on …, 2024 - dl.acm.org
When people need help from their supervisors or peers, they often have to manage up to get
things done. However, unlike managing subordinates (managing down), managing people …

Characterizing stage-aware writing assistance for collaborative document authoring

B Sarrafzadeh, SK Jauhar, M Gamon, E Lank… - Proceedings of the …, 2021 - dl.acm.org
Writing is a complex non-linear process that begins with a mental model of intent, and
progresses through an outline of ideas, to words on paper (and their subsequent …

Online-only international conferences: Strategies for maintaining community

DL Hoffman, S Paek, CP Ho, BY Kimura - TechTrends, 2021 - Springer
While many academic conferences are transitioning to online events, this article aims to
share several strategies used by the organizers of a well-established online-only …

An auto-tuning goal-oriented dynamic feature selection for non-stationary message stream classification using a multi-agent approach

W Hojas-Mazo, M Moreno-Espino, F Maciá-Pérez… - IEEE …, 2025 - ieeexplore.ieee.org
In an organization's digital messaging environment, information is exchanged both internally
and externally, resulting in a continuous evolution of the message stream at both the …

Exploring user behavior in email re-finding tasks

J Mackenzie, K Gupta, F Qiao, AH Awadallah… - The World Wide Web …, 2019 - dl.acm.org
Email continues to be one of the most commonly used forms of online communication. As
inboxes grow larger, users rely more heavily on email search to effectively find what they are …

Evaluating user actions as a proxy for email significance

T Alrashed, CJ Lee, P Bailey, C Lin… - The World Wide Web …, 2019 - dl.acm.org
Email remains a critical channel for communicating information in both personal and work
accounts. The number of emails people receive every day can be overwhelming, which in …