The global growth of the Internet continues with an increase in accessibility, connected
users and new applications in emerging fields like eGames, augmented and virtual reality …

The evolution of cloud computing over the past few years is potentially one of the major
advances in the history of computing. However, if cloud computing is to achieve its potential …

The emerging cloud-computing paradigm is rapidly gaining momentum as an alternative to
traditional IT (information technology). However, contemporary cloud-computing offerings …

We describe a novel framework for specifying and monitoring Service Level Agreements
(SLA) for Web Services. SLA monitoring and enforcement become increasingly important in …

6,625,651 B1* 9/2003 SWartZ et a1.---------------709/226 the invention, the process may
include receiving? rst event 6,854,014 B1* 2/2005 AIIliIl et a1~ 709/227 data from an …

In this paper we describe a framework for providing customers of Web services differentiated
levels of service through the use of automated management and service level agreements …

SLA monitoring is difficult to automate as it would need precise and unambiguous
specification and a customizable engine that collects the right measurement, models the …

Efficient management of service level agreements which specify mutually-agreed
understandings and expectations of service provision has been a subject of research for a …

The development of web technologies and standards such as HTTP, XML, SOAP, WSDL,
and UDDI enables pervasive adoption and deployment of web services. In a highly …

US PATENT DOCUMENTS An example of a solution provided here comprises receiving as
input at least one event (chosen from an event generated by an application probe, and an …