This introduction to the symposium on “Robust politics and governance in turbulent times”;
examines how different governance paradigms have conceptualized the relationship …

Purpose This study aims to examine the diffusion and implementation of trust-based
management (TBM) in Scandinavian countries (Denmark, Norway and Sweden). TBM is a …

Trust-based leadership is receiving attention in the public sector as a pathway to increased
cooperation and effectiveness. However, existing empirical studies of trust-based leadership …

Persistent efforts to meet the demand for cross‐organizational collaboration and trust‐based
management have been halted by a mixture of bureaucratic inertia and entrenched New …

Digital workplace technologies lead to increasing levels of transparency. This, however, can
invoke tensions: On the one hand, transparency facilitates employee empowerment, and on …

Previous studies have yielded inconsistent results about the impact of CEO duality on
corporate performance in the hospitality and tourism (H&T) industry. To further delve into this …

In response to growing criticism of new public management reforms, the Nordic countries
have introduced so-called trust reforms aimed at transforming public sector management …

While co-creation is becoming increasingly popular among public sector institutions to solve
problems and create public value, the question is, how the public sector institution can be …

Purpose This paper explores the role of work-related information flows in trust-based
management in public sector organizations. Whereas the relationship that trust affects …

Purpose The existing literature has emphasized the importance of frontline service
employees develo** a sense of ownership for the overall well-being of customers …