Customer experience in digital banking: A review and future research directions
Purpose This study aims to demonstrate digital banking's influence on customers' evaluation
of service experience and develop a framework identifying the most significant variables of …
of service experience and develop a framework identifying the most significant variables of …
Gamification and serious games: A literature meta-analysis and integrative model
In recent years we have witnessed a growing number of companies and institutions
embedding game mechanics and game design techniques in all types of information …
embedding game mechanics and game design techniques in all types of information …
[HTML][HTML] The role of utilitarian and hedonic aspects in the continuance intention to use social mobile apps
The purpose of this research is to understand the main factors that determine users'
continuance intention to use social mobile Apps, considering two utilitarian (ie, perceived …
continuance intention to use social mobile Apps, considering two utilitarian (ie, perceived …
Gamification and online impulse buying: The moderating effect of gender and age
While gamification has emerged as one of the most promising futuristic trends in e-
commerce, how it impacts consumers' impulse buying behavior remains largely …
commerce, how it impacts consumers' impulse buying behavior remains largely …
Examining factors influencing Jordanian customers' intentions and adoption of internet banking: Extending UTAUT2 with risk
The key objective of this study is to propose and examine a conceptual model that best
explains the key factors influencing Jordanian customers' intentions and adoption of Internet …
explains the key factors influencing Jordanian customers' intentions and adoption of Internet …
How gamification marketing activities motivate desirable consumer behaviors: Focusing on the role of brand love
CL Hsu, MC Chen - Computers in human behavior, 2018 - Elsevier
Gamification is increasingly applied as a design strategy when improving various behavioral
outcomes in the online retailing domain. Understanding the attributes of gamification …
outcomes in the online retailing domain. Understanding the attributes of gamification …
Influencing factors in M-learning adoption in higher education
A Qashou - Education and information technologies, 2021 - Springer
The tremendous and rapid developments in the information and communications technology
sector as well as mobile devices have resulted in modern technologies, one of which is …
sector as well as mobile devices have resulted in modern technologies, one of which is …
The adoption of cryptocurrency as a disruptive force: Deep learning-based dual stage structural equation modelling and artificial neural network analysis
In recent years, the growth of cryptocurrency has undergone an enormous increase in
cryptocurrency markets all around the world. Sadly, only insignificant heed has been paid to …
cryptocurrency markets all around the world. Sadly, only insignificant heed has been paid to …
The role of artificial intelligence in consumers' brand preference for retail banks in Hong Kong
SPS Ho, MYC Chow - Journal of Financial Services Marketing, 2023 - Springer
Artificial intelligence (AI) technologies are increasingly integral to our world, as they serve as
the foundation for new value propositions and distinctive customer experiences. AI is crucial …
the foundation for new value propositions and distinctive customer experiences. AI is crucial …
Why do people play games on mobile commerce platforms? An empirical study on the influence of gamification on purchase intention
N Yu, YT Huang - Computers in Human Behavior, 2022 - Elsevier
In recent years, there has been an upsurge in the number of mini-games on mobile
commerce platforms. The emerging gamification phenomenon of e-commerce still requires …
commerce platforms. The emerging gamification phenomenon of e-commerce still requires …