Prior research has mostly examined consumer attitudes toward online services/retailing in
general and a few researchers have addressed consumer experiences with online food …

Although word-of-mouth (WOM) is recognized as a powerful force in persuasion, we know
little about the new communication phenomenon known as e-WOM. One of the main forms …

The COVID-19 pandemic has forced some restaurants to shift their business models to
innovative approaches in Online Food Delivery (OFD) services. This paper seeks to study …

The purpose of this work is to enrich the body of knowledge on destination image by
examining in depth the multi-dimensional nature of this concept, as well as analysing the …

Purpose Based on stimulus-organism-response model, the purpose of this paper is to
develop an integrated model to explore the effects of six marketing-mix components (stimuli) …

The importance of perceived value in customer decision making is well known. However,
few studies assess empirically the direct effects of various perceived value dimensions on …

This study provides the first critical and systematic investigation of the literature on Means-
End Chain theory after the ground-breaking book “Understanding Consumer Decision …

The relationship between tourism and sustainability is complex, with considerable attention
paid to ecotourism's potential to positively contribute to sustainability. One way forward could …

The internet as one of the medias that grows fast in Indonesia makes the people of
Indonesia have a tendency to do various activities through internet facilities and other …

Despite its centrality to human thoughts and practices, aesthetics has largely been ignored
in research on Web site design. Recently, studies have begun to show that aesthetic …