A survey of recommendation systems: recommendation models, techniques, and application fields

H Ko, S Lee, Y Park, A Choi - Electronics, 2022‏ - mdpi.com
This paper reviews the research trends that link the advanced technical aspects of
recommendation systems that are used in various service areas and the business aspects of …

A systematic review of AI technology-based service encounters: Implications for hospitality and tourism operations

M Li, D Yin, H Qiu, B Bai - International Journal of Hospitality Management, 2021‏ - Elsevier
The hospitality and tourism industry faces serious challenges during public health
emergencies such as COVID-19. Managers are concerned not only about how to maintain …

How smart is e-tourism? A systematic review of smart tourism recommendation system applying data management

RA Hamid, AS Albahri, JK Alwan, ZT Al-Qaysi… - Computer Science …, 2021‏ - Elsevier
Extensive research has been conducted on e-tourism spanning a wide range of concepts,
challenges and concerns discussed in tourism recommender systems (TRS). Smart tourism …

The Smart DMO: A new step in the digital transformation of destination management organizations

U Gretzel - European Journal of Tourism Research, 2022‏ - ejtr.vumk.eu
Smart tourism development has been adopted by destinations around the world to
strengthen their long-term competitiveness in light of rapid technological, societal and …

[HTML][HTML] The factors influencing STD through SOR theory

S Nieves-Pavón, N López-Mosquera… - Journal of Retailing and …, 2023‏ - Elsevier
Abstract Smart Tourist Destinations (STDs) are revolutionising the tourism landscape by
leveraging technology to enhance tourism experiences. Nonetheless, this study shows that …

[HTML][HTML] Impact of the rating system on sentiment and tone of voice: A Booking. com and TripAdvisor comparison study

P Rita, R Ramos, MT Borges-Tiago… - International Journal of …, 2022‏ - Elsevier
Online reviews have bridged the gap between traditional word-of-mouth and viral
communication, influencing peer's decision processes. Analyzing tourists' online reviews …

The role of information technology in empowering the creative economy for sustainable tourism

A Sutarman, U Rahardja, FP Oganda… - Aptisi Transactions on …, 2023‏ - att.aptisi.or.id
This research aimed to assess IT's role in the creative economy. Three goals were: to gauge
creative economy impact on tourist satisfaction, identify its influence on satisfaction, and …

Internet of Things (IoT) in smart tourism: a literature review

CN Novera, Z Ahmed, R Kushol, P Wanke… - Spanish Journal of …, 2022‏ - emerald.com
Purpose Although there has been a significant amount of research on Smart Tourism, the
articles have not yet been combined into a thorough literature review that can examine …

Tourism destination research from 2000 to 2020: A systematic narrative review in conjunction with bibliographic map** analysis

GQI Huang, M Karl, IKA Wong, R Law - Tourism management, 2023‏ - Elsevier
Literature reviews serve as cornerstones for advancing the corpus of existing knowledge.
This article offers an overview of the evolution of destination studies from 2000 to 2020. The …

The use of augmented reality technologies in tourism businesses from the perspective of UTAUT2

G Çalışkan, İ Yayla, H Pamukçu - European Journal of Innovation …, 2023‏ - emerald.com
Purpose Augmented reality is one of the technologies that developed and became
widespread, especially after the 2000s. It is seen that innovations such as 3D virtual reality …